Information Technology Technical Officer

IT Technical Officer

Band 5 £33,247 - £41,424 per annum

Plus, Distant Islands Allowance of £1,406 per annum

37 hours per week

Permanent post

Are you an experienced IT professional with a strong aptitude for problem-solving? NHS Western Isles’ IT Department is looking for a committed IT Technical Officer to join our dynamic team and contribute to our mission of delivering outstanding patient care.

The successful candidate will play a crucial role in ensuring the seamless operation of our IT infrastructure. Your primary responsibilities will include providing first-line technical support to Health Board staff across clinical and back-office departments, efficiently addressing hardware and software issues. You will install, configure, and maintain desktop and mobile computer systems, along with associated software and peripherals. Diagnosing and resolving technical problems will be part of your daily routine, ensuring minimal disruption to hospital operations. Additionally, you will collaborate with the wider IT team to implement new technologies and enhance existing systems, while adapting to changing priorities and responding promptly to urgent technical issues.

We offer a supportive, collaborative and friendly work environment where your contributions make a real difference. There are opportunities for professional development and continuous learning, and you will have the chance to work with cutting-edge technology in a healthcare setting.

To be successful in your application for these roles, you should possess proven experience in IT support and hold a degree in a relevant field. A strong understanding of hardware, software, and networking is essential, along with excellent problem-solving skills and the ability to perform well under pressure.

The post is office-based at Laxdale Court NHS Offices, offering free parking and a short walk from the Western Isles Hospital. Occasional travel to other sites will be required. Please note that the line management reporting structure outlined in the job description is indicative and may change in the future to meet the department's requirements.

Known as Scotland’s Atlantic Islands, the Western Isles are steeped in history and culture, with stunning landscapes, spectacular coastlines, a strong sense of community and identity, and renowned Hebridean hospitality. For those with young families, the Western Isles also offer a safe place to live, a high-quality education system, and low crime rates.

For more information about these positions or to arrange an informal discussion, please contact Craig McKechnie at [email protected].

The successful applicant will be required to register with the PVG Scheme (Protecting Vulnerable Groups Scheme). This post is not eligible for relocation expenses.

All NHS Western Isles vacancies appear on the NHS Scotland website: apply.jobs.scot.nhs.uk, along with a job description.

Tha beàrnan-obrach NHS Eilean Siar uile gu léir a' nochdadh air làrach-lìn NHS na h-Alba https://apply.jobs.scot.nhs.uk/, còmhla ri dealbh-obrach.

Closing Date 13th March 2026

If you have any further queries, please contact Tel: 01851 762027.

As from 1/4/2026, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part-time hours will be adjusted on a pro-rata basis.