Fintech Product Manager

About Wonder

Wonder is a leading payments gateway and FinTech platform for merchants in Hong Kong and Asia Pacific, enabling any merchant to get paid effortlessly.

Currently, Wonder is Hong Kong’s first fully digital all-in-one payments gateway platform where any merchant can self-KYC online in minutes, open an account, collect payments and manage transactions all from a single mobile app. Core products include the Wonder App (Mobile App), Wonder Smart Terminal (O2O Payments), Wonder Card (Custom Card) and Wonder Portal (Desktop Dashboard). For selected merchants, Wonder also offers instant payments settlement (T+0), also one of the first in Hong Kong. As of today, Wonder is growing exponentially month-on-month and is well-positioned to become the no.1 payments gateway platform in Hong Kong.

Headquartered in Hong Kong, Bindo Labs raised its USD 6MM series A funding round in 2021 led by Hong Kong Telecom (HKT) / Pacific Century Group. Bindo Labs has offices across Mainland China and Asia Pacific, including Shenzhen, Changsha and Singapore.

What You Will Do:

• Product Communication: As a core person, you have to communicate effectively with both frontend and backend product teams. You will oversee the entire project process, collaborate with internal stakeholders, development team and Product team to establish detailed product specifications, and ensure that technical implementations align perfectly with business requirements in alignment with all internal stakeholders.
• Operational Monitoring: Communicate in real-time with internal stakeholder &/or technical department to track technical issues, respond quickly to resolve problems, and ensure smooth operational processes.
• Technical Support: As a bridge to the technical team, you have to investigate technical issues, monitor product functionality performance, and ensure that operations run smoothly.
• Market and User Focus: Analyse market trends, conduct user research, and analyse data to identify new opportunities and improve user experience and transaction success rates.
• Data Analysis and Reporting: Utilize your analytical skills to organize and review management reports, ensure data accuracy, and maintain log files and report lists to support managerial decision-making.

What We Are Looking For:

• Bachelor's degree or above in Finance, Fintech, Software Engineering or related.
• 3-5 years of experience in Product Management and working on consumer facing applications. Proven track record and successful history of launching products for consumer facing, transactional websites and mobile applications. Experience in product or software development, and working in e-payment related initiatives.
• PLUS: Experience with different aspects of payment provider integrations: payment processing, card acquirers, online payment gateway integration, alternative payment methods.
• Excellent problem-solving skills and cross-departmental communication abilities.
• The ability to prioritize tasks in a fast-paced environment, a strong sense of responsibility, and the capability to independently complete work and track progress.
• Proficiency in English and combined with a second language is a plus.
• Proficient in MS Office, with expertise in Microsoft Word, Excel, and PowerPoint.
• PLUS: Proficiency in Python, SQL, JavaScript (React or Angular), Java, along with familiarity with Git, RESTful APIs and cloud platforms (AWS, Azure, Google Cloud)

What We Offer:

• Competitive base package with incentive scheme
• Flat and open work culture
• International team environment
• Group medical insurance if applicable
• Birthday leave

At Bindo Labs / Wonder, we value passion, ideas and meritocracy. So if you believe you can make a difference and disrupt the FinTech space in Asia Pacific, back yourself and be part of this remarkable journey.