Agile Coach – Join the Agile Centre of Expertise

What is the opportunity?

We're excited to announce the launch of the Agile Centre of Expertise (ACE) - a pivotal initiative designed to champion agile ways of working, support continuous improvement, and provide clear guardrails for agile adoption across Bank of Ireland.

As an Agile Coach, you'll play a pivotal role in embedding agile principles across Tribes and Squads. You'll work closely with Heads of Tribes, Product Owners, and Scrum Masters to foster a culture of collaboration, transparency, and customer-centric delivery. Your expertise will help teams interpret agile metrics, drive performance, and align with strategic goals!

In This Role, You Will

Agile Enablement

• Coach & Mentor: Provide tailored coaching to Heads of Tribes, Scrum Masters, Product Owners, and Squads across frameworks like Scrum and Kanban.
• Assess Agile Maturity: Evaluate team maturity and adapt coaching strategies to meet evolving needs.
• Facilitate Agile Ceremonies: Lead retrospectives, workshops, and planning sessions that spark insight and drive improvement.
• Promote Product Thinking: Shift focus from task completion to delivering long-term customer value.
• Champion Psychological Safety: Foster an environment where experimentation, open dialogue, and servant leadership thrive.
  
  
  

Cross-Role Coaching

• Support Scrum Masters: Help develop servant leadership and enable high-performing teams.
• Empower Product Owners: Guide backlog prioritisation and partner engagement for maximum impact.
• Advise Tribe Leadership: Align objectives and key results, governance, and continuous improvement across the organisation.
• Facilitate Big Room Planning: Ensure effective coordination and alignment during PI/Big Room Planning sessions.
  
  
  

Scaled Agile & Transformation Leadership

• Implement Disciplined Agile: Support adoption and evolution of the Bank's Disciplined Agile Framework.
• Collaborate with ACE: Partner with the Agile Centre of Excellence to refine practices and promote agile governance.
  
  
  

Product & Delivery Alignment

• Partner with Product Owners: Ensure backlogs reflect customer and business value.
• Enhance Backlog Management: Support refinement, iteration planning, and delivery readiness.
• Advocate DevOps Practices: Promote CI/CD and DevOps methodologies to streamline delivery.
  
  
  

What will make you stand out?

• Proven experience in Agile environments, with current experience in a coaching role.
• Deep expertise in Agile frameworks (Scrum, Kanban, etc.).
• Proven experience leading Agile transformations and coaching distributed teams.
• Strong facilitation, mentoring, and conflict resolution skills.
• Proficiency in Agile tools (e.g., Jira, Confluence).
• Solid understanding of software development, DevOps, and CI/CD.
  
  
  

Experience with any of the following will help you to stand out but is not necessary in order to apply for this role;

• Agile certifications (e.g., CSPO, ICA, SAFe) are a plus but not crucial.
• Practical experience and partner leadership skills are highly valued.
• A track record in product delivery is desirable.
  
  
  

Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role

More about the team

The Agile Centre of Excellence (ACE) is now being established to provide guardrails around agile adoption in BOI, to champion and support agile ways of working, and to foster continuous improvement and collaboration.

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Why work with us?

The Bank of Ireland company culture prioritises work-life balance with a commitment to hybrid working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports.

Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Flexible working matching promise

We know how important flexible working arrangements are to our colleagues and we promise to try to match your current flexible working arrangement in this new role (all existing working arrangements considered!)

Key Competencies

• Customer Focused - Self
• Better together - Self
• Be Decisive - Self
• Take Ownership - Self
• Manage Risk - Self
  
  
  

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.