Turkish Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Turkish Speaking Customer Service Agent to join our team. This position allows you to work in beautiful Bulgaria, with paid relocation included. You will be responsible for delivering top-notch support to our Turkish-speaking customers, ensuring they have a seamless experience with our offerings.

Responsibilities

• Assist Turkish-speaking customers via phone, email, and chat with inquiries related to products and services
• Provide clear and accurate information on service offerings, account management, and troubleshooting assistance
• Resolve customer complaints with professionalism, striving for customer satisfaction in every interaction
• Document all customer interactions in the CRM system to ensure consistency and track feedback
• Collaborate with internal teams to escalate and resolve complex issues effectively
• Stay abreast of company policies, product updates, and industry trends to provide relevant support
  
  

Requirements

• Fluency in Turkish (both written and spoken); proficiency in English is an advantage
• Previous experience in customer service, with a preference for roles in related fields
• Strong communication skills with a commitment to providing excellent customer service
• Ability to troubleshoot issues and provide effective solutions to customers
• Proficiency in CRM systems and standard office applications
• Self-motivated and able to work independently in a remote environment
• Willingness to relocate to Bulgaria with company support
• A positive attitude and passion for helping others succeed
  
  

Benefits

• Competitive Salary
• Monthly Performance Bonus
• Monthly Accommodation Allowance
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More...