Network Support Engineer

About the Company: We are seeking reliable and skilled Network Level 2 Support Engineers to join our on-call dispatch tasks project. This role is ideal for professionals with hands-on experience in IT and network support who are available to assist with ad-hoc onsite requirements.

About the Role: This role involves key responsibilities that are essential for the smooth operation of our network support services.

Responsibilities:

• Perform AP Installations rack and stack installations for networking equipment.
• Configure and troubleshoot switches and routers.
• Handle structured cabling, patching, and connectivity tasks.
• Configure and troubleshoot printers and related peripherals.
• Provide console access support for devices.
• Assist with system migrations and deployment tasks.
• Perform imaging and re-imaging of systems.
• Support other IT/network-related tasks as dispatched.

Qualifications:

• Prior experience in the IT/Network domain.
• Availability for on-call, dispatch-based work.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently at client sites.
• Engineer must carry basic tools such as a console cable, ethernet cable, and a laptop. If any additional tools are required, these will be communicated in advance.

Required Skills:

• Prior experience in the IT/Network domain.
• Availability for on-call, dispatch-based work.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently at client sites.
• Engineer must carry basic tools such as a console cable, ethernet cable, and a laptop. If any additional tools are required, these will be communicated in advance.

Preferred Skills:

• CompTIA Network+
• Cisco CCNA (or currently pursuing)