SRE / Application Support

This is a well-established, technology-driven organisation delivering large-scale digital platforms that operate in complex, high-availability environments. The business focuses on building reliable, resilient systems with strong operational maturity and long-term scalability.

They offer an excellent salary package, great benefits, and a nice environment to work in, supported by a very good team environment, a very solid team, and low attrition. Many professionals have worked with this company for a number of years, reflecting strong stability, trust, and culture. There is also very good career progression, with clear long-term growth opportunities.

A production-focused engineering professional to take ownership of live systems, platform reliability, and operational performance. This role suits someone who thrives in complex environments, enjoys solving systemic problems, and takes responsibility for service quality across the full delivery lifecycle.

They are seeking someone who can operate across engineering, operations, and reliability — combining automation, monitoring, and DevOps practices with strong incident management and continuous improvement thinking.

Duties & Responsibilities

• Own and manage production environments and live platform operations
• Define monitoring, alerting, and performance optimisation strategies
• Lead incident response and drive continuous reliability improvements
• Reduce downtime through automation and platform resilience
• Support multi-environment deployments with strong CI/CD automation
• Design and standardise system observability and alerting frameworks
• Improve recovery times through structured incident management
• Support services from design through deployment and live operations
• Provide operational feedback to engineering teams on system resilience
• Contribute to system readiness, capacity planning, and launch activities
• Support DevOps pipelines, operational controls, and automation practices
• Monitor availability, latency, and system health across live services
• Enable sustainable scaling through reliability engineering
• Collaborate across distributed global teams
• Mentor junior engineers and contribute to knowledge sharing
• Participate in on-call rotation and out-of-hours support when required

Technical Experience

• Production systems management and reliability engineering
• Monitoring and observability platforms (e.g. Splunk, Dynatrace)
• Cloud and gateway technologies (e.g. API Gateway, event-based systems)
• Infrastructure and configuration management tools
• Automation frameworks and deployment tooling
• CI/CD pipelines and DevOps automation
• Platform monitoring and infrastructure observability