Scrum Master

About Intellect Design Arena Limited

Intellect Design Arena Ltd is an enterprise-grade financial technology leader, providing composable and intelligent solutions for futuristic global financial institutions across 57 countries. Intellect’s revolutionary First Principles Thinking-based Enterprise Connected Intelligence Platform, eMACH.ai, is the most comprehensive, composable, and intelligent open finance platform in the world.

With an impressive array of 329 microservices, 535 events, and over 1757 APIs, eMACH.ai enables financial institutions to design and deploy future-ready technology solutions that provide a significant global competitive edge. With three decades of domain expertise, Intellect offers a full spectrum of banking and insurance technology products through four lines of business: Global Consumer Banking (iGCB), Global Transaction Banking (iGTB), IntellectAI and Digital Technology for Commerce (iDTC).

Intellect is a pioneer in applying Design Thinking and our 8012 FinTech Design Center, the world's first Design Center dedicated to Design Thinking Principles, underscores our commitment to continuous and impactful innovation, addressing the ever-growing need for digital transformation. We proudly serve over 325+ customers worldwide, supported by a diverse workforce of solution architects and domain and technology experts in major global financial hubs. For more information about Intellect, visit https://www.intellectdesign.com/

Location: Chennai

Experience: 12-15 years

Job Type: Full-time

About the Role

We are looking for a proactive and passionate Scrum Master to join our fast-growing insurance knowledge/P&C team. You will be responsible for driving agile delivery across multi-functional squads working on global digital banking solutions. This role demands strong facilitation, stakeholder management, and delivery discipline to support high-quality releases across multiple modules (Retail, Corporate, Onboarding, Back Office, Assisted Banking).

Key Responsibilities

• Facilitate daily stand-ups, sprint planning, retrospectives, and reviews for multiple product squads.
• Coach the team on Agile/Scrum principles, drive continuous improvement, and remove delivery blockers.
• Work closely with Product Managers, Tech Leads, Designers, and QA to ensure timely delivery of sprint commitments.
• Manage Sprint Metrics: velocity, burndown, spillovers, and ensure sprint hygiene in JIRA.
• Coordinate across teams for cross-module dependencies in Retail, Corporate, Assisted, and Onboarding journeys.
• Ensure strong backlog grooming, story point estimation, and sprint discipline.
• Report sprint progress, risks, and blockers to Product Head and Engineering leads.
• Facilitate delivery alignment across regions (APAC, ME, EU, NA) and track milestone adherence.
• Support UAT, Go-Live, and post-release retrospectives.

Requirements

• Experience in Agile project management, & including as a Scrum Master.
• Hands-on experience managing cross-functional teams using JIRA/Confluence.
• Familiarity with Agile delivery lifecycle from story grooming to UAT.
• Strong understanding of SDLC in SaaS or platform-based delivery.
• Excellent facilitation, conflict resolution, and communication skills.
• Ability to manage remote teams across time zones.
• Certified ScrumMaster (CSM) or equivalent Agile certification preferred.
• Experience in fintech or digital banking projects is a strong plus.