Senior Technical Product Specialist

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

What’s in store for you:

Plenty of career opportunities — and we’ll help you seize them with internal/external learning resources and knowledge sharing events. To make your professional growth journey smooth, you’ll have a supportive team around you, as well as access to mental and physical well-being resources.

Join the smart and ambitious ScrapingBee team to support our customers of a global technology product loved by developers all over the world.

Your day-to-day:

• Troubleshoot technical issues for clients requiring in-depth investigation
• Build scripts to provide working solutions to the customer;
• Collaborate with Sales team to consult on technical questions;
• Write and maintain technical documentation for scraping products
• Test and implement effective scraping and unblocking strategies;
• Investigate and find potential workarounds for scraping challenges;
• Take ownership for OKR's initiatives as well as handling KPI's and helping us stay on track;
• Assist in the successful and seamless implementation of services;
• Ensure high-quality standards for new releases from the customer experience perspective;
• Test current scraping solutions of various domains with our products;
• Reproduce and troubleshoot client coding problems, escalating issues and communicating with other teams;
• Proactively learn and stay updated on internal unblocking tools and features
  
  
  

Your skills & experience:

• Practical coding writing and reading skills
• Python or NodeJS basic
• Customer experience with a technical product, and helping customers troubleshoot the product
• Proved experience in recreating, testing, and finding solutions to clients' issues
• Ability to write concisely, for internal and external documentation, as well as when providing your tested solutions to clients on how to use our product
• Continuous willingness to explore, learn, and test our internal unblocking tools, which are constantly being developed and have new features added to them
• Basic understanding of the underlying processes of web requests, such as the differences in headers, cookies, and JavaScript execution when initiated through a browser versus code
• Ability to utilize the basic function of browsers Network tab to investigate browser requests
  
  
  

Nice to have:

• Ability to use git
• Ability to code in and read basic Python or NodeJS
• Ability to use HTTP clients such as Postman or Insomnia
• Good understanding of proxies and how they work internally
• Ability to scrape domains that have security in place to prevent scraping
  
  
  

Salary:

• Gross salary: 3200 - 3800 EUR/month. Keep in mind that we are open to discussing a different salary based on your skills and experience
  
  
  

Up for the challenge? Let’s talk!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.