Business Data Analyst

Our mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems access to credit.

We are looking for a Business Data Analyst to join our Africa Hub Business Analysis Team to analyse collections performance, lending unit economics, and operational efficiency, delivering actionable analytics, scalable reporting, and clear cross-functional insights.

What You will do:

• Lead debt collection analytics (recovery rates, roll rates, cure rates, people performance)
• Identify improvements in collections strategies and workflows
• Analyse operational performance across multiple business areas (Product, Sales, Operational Efficiency)
• Build and maintain dashboards and reports (Power BI, Redash, Excel)
• Support automation of recurring reports
• Assist in analysing unit economics of lending products (revenue, cost, loss, profitability by segment)
• Monitor product and process performance across segments
• Work closely with different teams, including business and IT, on data-related topics

What You will need:

• Intermediate/Advanced SQL knowledge
• Strong Excel skills
• Interest in data, analytics, and problem-solving
• Motivation to learn and grow in an analytics role
• Analytical mindset with attention to details
• Good communication skills and willingness to collaborate with business stakeholders
• Fluent English

Nice to have (but not required):

• Knowledge of Python or R
• Experience with Power BI, Redash, or similar tools

With us You will get:

• Experience working in fast-growing markets across Africa and Asia
• Supportive, collaborative team with opportunities to learn and share knowledge
• No bureaucracy - freedom to implement new ideas quickly
• Career growth opportunities within a rapidly expanding organization
• Hybrid working environment (possibility to partly work from home)
• Health insurance