Assistant Cyber Security Analyst

Assistant Cyber Security Analyst, Temporary opportunity until end June 2027, based in Sydney CBD + hybrid working options available

Are you ready to take the next step in your IT or Cyber Security career?

The Department of Customer Service (DCS) is searching for a enthusiastic and motivated individual with experience in IT or Cyber Security to join our growing team as an Assistant Cyber Security Analyst. This role is a temporary opportunity until 30 June 2027, with the possibility of extension. In this position, you'll work with a supportive team to strengthen and protect our technology environment through proactive security measures and platform management. You'll have the opportunity to grow your cyber security skills and play a key role in keeping our systems safe.

Benefits

• Fantastic 5/6 position in a technical team supporting a variety of enterprise security tools and platforms
• Temporary opportunity until end June 2027, with the possibility to extend or make ongoing
• Salary range: $99,938 - $110,271 + super, commensurate with experience.
• Excellent leave entitlements: 20 days annual leave, up to additional 24 days flexible leave.

Your responsibilities will include:

• Monitoring and actioning security reports, alerts, and related inputs
• Contribute to the resolution of technical risks and issues
• Assisting in the implementation of systems and processes that are fit for purpose
• Monitoring and responding to queries, providing timely advice to stakeholders
• Supporting continuous improvement by identifying opportunities to enhance security processes, tools, and controls

About You

The successful candidate will:

• Have Hands-on IT or Cyber Security Experience: You've successfully worked in the field and are comfortable with practical problem-solving, platform management and IT processes.
• Be Keen and Enthusiastic: You bring energy, curiosity, and a drive to learn about emerging security trends and technologies.
• Be Eager to Grow: You see this role as an opportunity to expand your cyber security knowledge and advance your career.
• Have a Positive, Can-Do Attitude: You approach challenges withi initiative and collaborate well with others.
• Be Ready to Transition: Whether you're moving into cyber security from an IT background or building on existing skills, we want to help you succeed.

About Us
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better.

DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

This role is pivotal in helping mitigate security risks across DCS and its agencies whilst contributing to strengthening the organisation's overall security posture.

What we need from you:
To begin your journey toward becoming our Assistant Cyber Security Analyst, please click on the link below and attach your resume (max 4 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 5/6, with the base salary for this role starting at $99,938 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Wednesday 25th February

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.


Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit


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