Program Manager - Regulated Markets

Are you our next Program Manager for Regulated Markets?

For this role, you need to be located in Malta, Tallinn or in the Isle of Man.

The growing presence and strong drive to conquer regulated markets is part of our strategy and sets high expectations for professionalism, diligence, and processes. Due to the rapid growth of the business, Relax Gaming is expanding the organisation to ensure scalability. We are now looking for a Program Manager to join our Compliance & Regulated Markets team to help drive new market entries as well as maintain our growing multi-vertical operations in existing jurisdictions.

The Regulated Markets Program Manager oversees market entry projects for casino, aggregation and peer-to-peer verticals, ensuring Relax delivers compliant products. Collaborating with regulatory officers, stakeholders, and teams, they evaluate project impact, drive delivery, and maintain adherence to company objectives. This role involves coordinating with departments to address regulatory changes and resolve queries, playing a pivotal role in supporting partners, customers, and regulatory compliance. We seek an experienced candidate dedicated to achieving optimal results and fostering collaboration.

Key Responsibilities

• Develop regulated markets programs to support the company’s strategic goals
• Execution of the regulated market projects by running a program designed for the purpose, ensuring collaboration with other departments, keeping track of the delivery timeline, performing regular updates, and provide visibility over all connected deliveries
• Supporting the Chief Regulatory Officer in building the Regulated Markets roadmap in collaboration with the other departments
• Conduct reviews, assessments, and investigations under the scope of the regulatory requirements created by the compliance department
• Create and maintain project documentation, including project specifications, task assignments, Gantt charts, budget overview, project logs, and other ancillary materials
• Support the organization by flagging resource conflicts, overload, late deliveries, and by analyzing their effect on the regulated market project delivery
• Communicate and provide visibility to 3rd party partners of the market entry scope of work, deliverable, timelines involved, and impact
• Perform regular updates about 3rd party partners' commitment, progress and flag any issues or delays impacting the delivery
• Work with product teams, external partners, compliance, legal, sales and any other relevant department to ensure alignment on upcoming market activities or impact
  
  

We Are Looking For Someone Who

• Has at least 3 years of experience in a similar position within the gaming industry
• Has been the central point for the product and/or market entry project
• Has worked with regulations and understands their impact across the board
• Can facilitate stakeholders' decisions and lay out contingency plans when faced with uncertainty/ambiguity
• Can articulate complex issues, so they are simple to understand
• Are good at building relationships both externally and internally
• Have an excellent command of English, both spoken and written
• Can communicate confidently, clearly, and effectively
  
  

Bonus Points For

• Beingpassionate about gambling in general and the product in particular
• Having the ambition to grow within the role and the company
• Being capable of managing your workload notwithstanding competing priorities and responding positively to change
• Having B2B experience, technical background or tech/software company experience
• Having JIRA knowledge
  
  

Life at Relax

Are you ready to join a creative, forward-thinking team shaping the future of iGaming?

At Relax, we value curiosity, diversity, and the courage to challenge limits. With 350+ colleagues across 10+ locations, we combine stability with constant evolution, driven by passion and teamwork.

Relax offers an environment where you can grow, learn, and make real impact. Collaboration is central to how we work, and our success comes from the talent and dedication of our people.

If you’re motivated by quality, results, and meaningful connections, you’ll fit right in. No matter where you’re based, you’ll find the same supportive, respectful, and ambitious spirit that defines Relax Gaming.

About Relax Gaming

Relax Gaming Group was founded in 2010 with the goal of simplifying B2B content delivery for the modern iGaming landscape. With business simplicity and collaboration central to its ethos. Via a quick one-time integration, Relax Gaming now provides access to a roster of 4,000+ casino games to 1,000+ operator brands with a diverse range of proprietary products, including Poker, Bingo, and it's own extensive slot portfolio. High-quality aggregated content from multiple partner studios, is

provided through its selected Silver Bullet (commercially represented) and Powered By Relax (commercially independent) partners.