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Role Purpose
The Enterprise IT Proficient is responsible for delivering proficient-level enterprise IT services, ensuring stable, secure, and optimized operations across core platforms. The role supports implementations, troubleshooting, governance, and continuous improvement activities as aligned with enterprise IT standards.
Position Information
The Enterprise IT Proficient is responsible for delivering proficient-level enterprise IT services, ensuring stable, secure, and optimized operations across core platforms. The role supports implementations, troubleshooting, governance, and continuous improvement activities as aligned with enterprise IT standards.
Position Information
- Unit: Digital and Applications
- Division: Digital Enterprise Operations
- Location: Muscat
- Grade: P5
- Qualification: Bachelor in relevant field
- Experience: 7 years of experience
- Perform administration, maintenance, and support of enterprise systems including Citrix, Active Directory, Azure, MS Exchange, Office 365, PKI, Forcepoint, Certificate management, and ShareFile services.
- Troubleshoot complex system, application, and infrastructure issues across on-prem and cloud environments.
- Monitor and report on Enterprise service performance, utilization, and costs; propose optimizations to improve efficiency.
- Support governance, documentation, compliance activities, and standard operating procedures.
- Execute upgrades, patches, incident handling, and service requests across enterprise platforms.
- Collaborate with security, network, and application teams to ensure secure IT operations.
- Provide expert technical support and act as an escalation point for the IT Helpdesk.
- Support governance activities with hyperscale’s and cloud providers (AWS, Microsoft Azure, Google Cloud, Oracle Cloud), including service utilization, licensing compliance, and billing oversight.
- Provide operational support by handling incidents, service requests, and change activities related to Enterprise applications including but not limited to Citrix, Active Directory, Azure AD, Exchange, O365, PKI, Forcepoint, and ShareFile. platforms.
- Maintain accurate documentation of Enterprise environments, configurations, licenses, and operational procedures.
- Participate in internal reviews and audits to ensure alignment with governance, licensing, and cost optimization frameworks.
- Actively contribute to knowledge sharing and continuous improvement within the Enterprise & Infrastructure team.
Key Skills
Ranked by relevance
cloud
active directory
citrix
oracle
o365
aws
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- Posted
- Feb 24, 2026
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Muscat
- Company
- Omantel
Industries
Telecommunications
Categories
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Cyber Security Manager, Governance
2026-05-28
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Telecommunications
Information Technology
View Job Details
Related
Analytics Engineer
2026-05-26
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View Job Details
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Ingénieur Réseau & Sécurité IT (H/F) – CDI temps complet
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