Finora Bank is a specialized bank dedicated to accelerating growth for micro, small, and medium-sized enterprises, and entrepreneurs. Licensed by the European Central Bank (ECB), Finora Bank offers innovative financial solutions, including loans, leasing, factoring, and guarantees, to help businesses achieve their full potential.

Based in Vilnius and Tallinn, Finora Bank has a team of 70+ professionals with extensive international experience in banking.

Join the journey of building a fast-growing bank!

PRODUCT OWNER – ONBOARDING

What will you be doing?

Product Ownership of Customer Onboarding

Take full ownership of Finora Bank’s end-to-end customer onboarding journey across digital and traditional channels.

You will design, optimize, and continuously improve onboarding flows for different customer segments (SME, private clients, farmers), ensuring seamless customer experience while meeting strict regulatory standards.

Your responsibilities will include:

• Designing and optimizing onboarding journeys across all products
• Ensuring smooth integration with Core Banking Systems (CBS)
• Aligning onboarding processes with AML, KYC, and compliance requirements
• Implementing identity verification and digital onboarding solutions
• Continuously improving conversion, speed, and customer satisfaction

Technical & System Integration Leadership

Act as the bridge between business, compliance, and IT.

• Define and prioritize product backlog for onboarding initiatives
• Prepare detailed requirements, user stories, and acceptance criteria
• Make informed decisions on API architecture and system integrations
• Lead integrations with Core Banking Systems (Probanx or similar)
• Coordinate integration with external registries (corporate, agricultural, etc.)
• Collaborate with vendors such as identity verification providers (Ondato, iDenfy, or similar)
• Support User Acceptance Testing (UAT) for new releases

AML & Regulatory Compliance Integration

Ensure onboarding is secure, compliant, and scalable.

• Implement AML risk scoring methodologies and risk-based approaches
• Embed KYC/KYB documentation standards into onboarding flows
• Ensure compliance with PSD2, GDPR, and local banking regulations
• Work closely with Compliance and Risk teams to maintain regulatory alignment

Banking Product Alignment

Align onboarding processes with product-specific requirements:

• Bank account opening
• Business loans
• Leasing
• SEPA payments

Ensure each product launch is operationally and technically ready from onboarding perspective.

Stakeholder & Cross-Functional Collaboration

You will work closely with:

• IT and development teams
• Compliance and Risk departments
• Business units
• External vendors and service providers
• Translate business needs into technical requirements — and technical constraints into business decisions.

What will help you succeed?

Experience & Background

• 2+ years of experience as Product Owner or Product Manager in banking or fintech
• Strong understanding of end-to-end onboarding processes
• Hands-on experience with Core Banking Systems (Probanx or similar)
• Experience integrating APIs and working with technical teams
• Experience implementing AML/KYC processes
• Experience working in Agile/Scrum environments

Technical & Professional Skills

• Strong requirements writing and documentation skills
• Ability to prepare technical tasks and vendor specifications
• Experience creating user stories and acceptance criteria
• Strong prioritization and roadmap management capability
• Analytical mindset and data-driven decision making

Personal Attributes

• Critical thinker — challenges assumptions and identifies risks
• Ownership mindset — takes responsibility for product outcomes
• Solution-oriented and resilient
• Strong communicator across technical and non-technical teams
• Collaborative team player with high professional standards

What do we offer?

• Build Operational Excellence at Scale

Join a fast-growing, ECB-licensed bank where operations are not support — they are the backbone of execution. Your work will directly impact performance, compliance, and customer experience.

• Get Rewarded for Excellence

We offer a competitive, experience-based salary (3200 - 5550 eur/gross).

• Prioritize Your Health

Access additional health insurance after the probation period to support your well-being.

• Flexibility That Fits Your Life

Enjoy a hybrid work model—because we trust you to do your best work, your way.

• Bring Your Best Friend

Love pets? So do we! Our pet-friendly office welcomes your four-legged companions.

• Office Perks & Comforts

Fuel up with complimentary snacks and enjoy a workspace designed for productivity and ease.

• Celebrate and Connect

From team-building adventures to laid-back socials, our regular company events keep the energy high and the connections strong.

• Appreciation You Can Feel

Receive thoughtful branded gifts as a thank-you for your dedication and passion.

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