European Blockchain Convention and its satellite events have been bringing together institutions, founders, investors, and policymakers from the ecosystem since 2018.

We are looking for a Head of Business Operations with a strong systems-driven mindset and the ability to build operational structure that enables scale, clarity, and performance across the company.

This is a key, high-impact role focused on designing and implementing the internal architecture of the business — from processes and reporting to cross-team coordination and operational discipline — ensuring the company runs efficiently as it grows internationally.

Key responsibilities:

• Design, document, and optimize core company processes (SOPs) to improve clarity, efficiency, and accountability
• Own and maintain the company-wide KPI dashboard, ensuring accurate reporting and full performance visibility.
• Run and structure the weekly leadership meeting, aligning priorities and execution across teams.
• Monitor department budgets and operational spending, ensuring discipline and predictability.
• Build forecasting and reporting systems to reduce surprises and improve decision-making.
• Define and implement clear RACI frameworks and decision-making processes.
• Standardize hiring workflows, onboarding, and internal performance tracking.
• Oversee internal tools, systems, and documentation to ensure operational scalability.
• Identify bottlenecks and proactively implement structural improvements.
• Support execution of strategic initiatives, including international expansion projects.
• Support monthly financial reporting and P&L preparation
• Build cash flow visibility and short-term forecasting tools to improve financial control.
• Collaborate closely with Founders, CCO, and Event Director to translate strategy into structured execution.

What We’re Looking For:

• BSc in Business, Engineering, Finance, Management or related field.
• 6+ years experience in operations, business management, consulting, or fast-growing environments.
• Strong systems thinker with the ability to translate strategy into structured execution.
• Financially literate and comfortable working with budgets, KPIs, and forecasting.
• Highly organized, detail-oriented, and process-driven.
• Strong communication and cross-team coordination skills.
• Calm under pressure and comfortable enforcing structure and accountability.
• Hands-on, autonomous profile with high ownership mentality.
• Comfortable working in a fast-paced, high-growth environment.

This Role Is Not For You If You:

• You prefer strategy discussions without execution ownership.
• You avoid enforcing discipline or holding others accountable.
• You need constant direction instead of proactively identifying improvements.
• You are uncomfortable working with numbers, reporting, or performance metrics.
• You prefer unstructured environments over building scalable systems.

What we offer

• Salary according to value
• Young, dynamic, and multi-tasking environment
• 1 day of teleworking per week
• Real ownership and growth opportunities as the company scales

If you’re excited about building the operational backbone of a fast-growing international events company, and want to create structure that enables scale, this role is for you.