SRE Application Support

Aarorn Technologies IncCanada6 days ago

ContractEngineering, Information Technology

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Job Title: SRE Application Support

Location: Toronto, ON (4x onsite a week)

Employment Type: Contract

Pay Rate: CAD$50/HR INC

Interview Type: Face 2 Face (Onsite Interview Only)

Job Description

We are seeking an experienced Site Reliability Engineer SRE to join the Application Support team for a large scale mission critical banking platform supporting Canadas leading financial institution

The role focuses on ensuring high availability stability and performance of enterprise applications running across Mainframe OnDemand and AIX environments

The ideal candidate will have strong production support experience a proactive SRE mindset and the ability to work in a high availability regulated banking environment

Key Responsibilities

Provide Level 2 application support for critical banking applications running on Mainframe AIX and OnDemand platforms
Monitor application health system performance and batch processing to ensure 24x7 availability and reliability
Troubleshoot and resolve production incidents perform root cause analysis RCA and implement preventive measures
Support Mainframe batch jobs scheduling and OnDemand report processing
Work closely with development infrastructure and operations teams to ensure smooth releases and deployments
Participate in incident management problem management and change management processes
Drive SRE best practices such as automation resilience monitoring and operational excellence
Create and maintain runbooks SOPs and operational documentation
Provide on call support as part of a rotational support model

Required Skills Experience

Strong experience in Application Support SRE Production Support roles
Hands on experience with
Mainframe environments batch processing job monitoring production support
IBM OnDemand or sim ilar report management tools
AIX UnixLinux systems administration and troubleshooting
Experience supporting mission critical applications in large enterprise or banking environments
Strong understanding of incident problem and change management processes
Ability to analyze logs job failures and system alerts to quickly restore services
Excellent communication skills and ability to work with cross functional teams

Nice to Have

Experience in banking or financial services domain
Exposure to automation scripting or monitoring tools
Familiarity with ITIL processes
Prior experience working in regulated high availability environments

Disclaimer: AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.

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