Role Purpose

The Project Manager will be responsible for establishing and operating a centralized Program Management Office (PMO) to govern, coordinate, and control the delivery of the Group’s 2030 Strategy Programs. The role provides end-to-end oversight, ensuring strategic initiatives are translated into clearly defined workstreams, delivered on time/budget, and aligned with regulatory and investment management objectives.

A critical component of this role is the end-to-end management of external consultancies, from selection and onboarding to ensuring the quality of deliverables such as Business Requirements and Target Operating Models (TOM).

Key Responsibilities

1. Program & PMO Governance

• Establish a fit-for-purpose PMO framework covering governance, reporting, planning, risk, dependency, and financial management.
• Define program standards, templates, and controls appropriate for a multi-year strategic transformation.
• Maintain an integrated master program plan across all 2030 strategy initiatives.
• Ensure execution priorities remain aligned with strategic objectives and regulatory requirements.

2. Consultant & Vendor Management

• Lead the procurement, selection, and onboarding of external specialist consulting firms.
• Define Scopes of Work (SoW), specific milestones, and success criteria for all consulting engagements.
• Act as the central point of coordination for consultants to ensure consistency of outputs and avoid duplication of effort.
• Rigorously monitor consultant performance against agreed timelines and budgets.

3. Business Requirements & Delivery Oversight

• Oversee the development of comprehensive Business Requirements, ensuring they are traceable to the 2030 Strategy.
• Coordinate inputs across Business, Operations, Compliance, Risk, and Technology teams.
• Manage dependencies between requirements, operating model changes, and implementation phases.

4. Stakeholder & Executive Reporting

• Produce decision-ready reporting and dashboards for Senior Management and Board-level forums.
• Facilitate Program Steering Committees (SteerCos) and Design Authorities.
• Act as a high-level interface between internal sponsors, business leads, and external delivery teams.

Required Education & Experience

• Seniority: Minimum of 10+ years of experience as a Project Manager within a Banking environment.
• Sector Expertise: Proven track record of implementing large-scale programs within the Asset Management, Wealth Management, or Private Banking sectors.
• Methodology: Expert-level knowledge of both Waterfall and Agile implementation methodologies.
• Process Engineering: Solid experience in Process Mapping, Process Re-engineering, and Customer Journey Analysis specific to investment services.
• Change Management: Deep experience in the full project life-cycle—from Business Case creation and ROI analysis to User Acceptance Testing (UAT) coordination and execution.
• Consultancy Oversight: Prior experience managing "Big 4" or specialist strategy consultants is highly preferred.

Technical Competencies & Soft Skills

• Analytical Mindset: Strong problem-solving skills with the ability to translate complex operational issues into structured project workstreams.
• Communication: Exceptional ability to communicate with both technical teams and C-suite executives, tailoring messages to the audience.
• Bilingualism: Must be fluent in English and Arabic to navigate local regulatory environments and stakeholder requirements.
• Academic Record: Strong academic background (Bachelor’s degree required; PMP, Prince2, or MBA preferred).

Key Performance Indicators (KPIs)

• Successful establishment and adoption of the PMO Governance Framework.
• On-time and on-budget delivery of 2030 Strategy milestones.
• Quality and traceability of Business Requirements produced by external consultants.
• High stakeholder satisfaction ratings across business and technology functions.