FTC - 12 MONTHS

Howden is seeking dedicated Business Analysts to join our Project Delivery team, contributing significantly to the implementation of strategic change and project delivery across the business.

Business Analyst

Directly supporting the Retail Change Programme alongside key project leads, ensuring seamless project delivery and effective communication across teams and stakeholders.

Knowledge & Skills

• Experience supporting organisational change and end‑to‑end system integration projects, including the ability to analyse current‑state structures, identify alignment gaps across divisions, and define future‑state processes, systems and product configurations that enable effective organisational realignment.

• Strong capability in AS‑IS and TO‑BE process mapping, including cross‑functional process alignment across newly structured divisions.

• Ability to analyse upstream/downstream system impacts, data flows and integration dependencies linked to system and product alignment.

• Proficient in data analysis tools and methodologies.

• Demonstrable knowledge of the insurance sector and its challenges.

• Strong communication skills, capable of translating technical requirements to non-technical stakeholders.

• Excellent negotiation skills and confidence in dealing with stakeholders at all levels.

• Proficiency in Microsoft Office Suite.

• Experience working within Agile or hybrid delivery environments (desirable).

• Flexibility in working hours and willingness to travel within the UK as needed.

Experience & Professional Qualifications

• Bachelor's degree in business, IT, or related field.

• Minimum of 3 years of experience working as a Business Analyst, with a strong preference for those with experience in functional, data analysis, or business analysis within the insurance sector.

• At least 3 years of customer-facing experience, including project oversight and presentations.

Key Responsibilities

• Analyse and evaluate business processes, liaising with the business to create detailed Business Requirement Documents (BRD).

• Translate BRDs into functional specifications and identify areas for improvement in current applications and business practices.

• Create comprehensive documentation, including specifications, process flows and user guides.

• Maintain up-to-date records of system configuration.

• Make configuration recommendations and implement changes once approved.

• Identify and address any discrepancies or issues promptly.

• Work closely with Project Managers and key project leads to prioritise deliverables and ensure alignment with project goals.

• Work closely with vendors' project managers, developers, product owners, and other BAs to enhance broking application functionality.

• Participate in cross-functional meetings and contribute to system improvements.

• Collaborate with technical and non-technical support teams to implement solutions and help with knowledge transfer to BAU support teams.

• Conduct detailed AS‑IS and TO‑BE process mapping to support division/pillar realignment and ensure alignment of processes, systems and product workflows.

• Support change impact assessments, readiness activities and stakeholder engagement relating to organisational design and system/product alignment.

• Contribute to release planning by ensuring requirements, configurations and test artefacts are aligned with deployment cycles.

Regulatory & Additional Responsibilities

• Adhere to FCA principles, Howden service standards, and procedures, always ensuring the best interests of clients.

• Comply with GDPR, anti‑money laundering regulations, Bribery Act 2010, applicable sanctions, and other relevant regulations.