Junior IT Systems Specialist (m/f/d)

Company Description

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 3,000 products with a focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging.

Flink launched in February 2021 and already operates in more than 90 cities in Germany, and the Netherlands. The business generated more than EUR 400m in revenues in 2024 and is operationally profitable. Flink is backed by the world’s most renowned tech investors, including Prosus, Mubadala, and Bond, and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.

As a Junior IT Systems Specialist (m/f/d), you are the technical backbone that keeps Flink running at lightning speed. You'll be part of a dynamic team responsible for maintaining and scaling the IT infrastructure that supports our rapid growth. This isn't just a support role; it's a chance to build, automate, and innovate in a fast-paced environment.

Job Description

• 2nd and 3rd level support and escalations of IT support tickets, Jira management and Jira automation
• Deal with network related issues
• Visit new locations for network and IT configuration and installation
• MDM management across our hardware fleet (Android, iOS, Windows and Mac) using Intune, Jamf and WorkspaceOne UEM
• Maintain automations written in Python or built on platforms such as n8n and Okta Workflows - reading executions, troubleshooting issues, and suggesting improvements
• Bring new automation ideas to connect systems and sync data across tools
• Tackle IT security reports and incidents related to internal infrastructure, as well as understanding product-side issues when they arise
• Maintain accurate inventory and ensure every action and asset is traceable
  
  

Qualifications

• Strong problem-solving ability, including digging into logs and documentation to understand how things are built
• Solid understanding of TCP/IP, DNS, DHCP and VPNs
• Hands-on experience with MDM platforms (Intune, Jamf, WorkspaceOne UEM)
• Ability to read and troubleshoot Python scripts and automation platform workflows
• Automation mindset with the initiative to identify and propose new opportunities
• Project management skills with the ability to prioritize urgent work
• Professional communication and the habit of asking good, useful questions
• Detail-oriented tracking and inventory mindset
  
  

Additional Information

• A €1000 annual L&D budget as well as individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals
• 26 days of vacation, +1 day every year up to a maximum of 30 days
• A mobility budget of 35 EUR per month for Deutschland Ticket subsidy
• A discount on your Urban Sports Club membership
• Attractive company pension options
• Unlimited access to an e-learning and development platform, MyAcademy, including online German courses
• Online discounts with Corporate Benefits and Future Bens
• A cool discount off your personal Flink orders; be the first to test out new products!
• A modern and dog-friendly office in the heart of Berlin - lots of delicious lunch spots available within short walking distance
  
  

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.