Our Support and Service Team in Riga is looking for a Head of Sales to lead the global sales strategy. You will manage an international team, build relationships with key partners, and directly drive the company’s revenue growth.

Location & Format: This is an on-site role based in Riga, Latvia. For candidates currently living abroad, we provide a comprehensive relocation package to ensure a smooth transition.

Experience

• 7+ years of experience in B2B sales
• 3+ years in the position of Head of Sales / Sales Lead / Commercial Lead
• In-depth knowledge of platforms, providers, and integration processes
• Familiarity with aggregation technologies and how they fit within operator ecosystems
• Strong relationships with key stakeholders in the industry
• Understanding of licensing and compliance

Required skills

• Deep understanding of platform architecture (core, CRM, integrations, back-office)
• Strategic sales development within a B2B SaaS / platform model
• Ability to package a complex product into a clear value proposition
• Development of sales strategies
• Pipeline management and accurate revenue forecasting
• Negotiations at C-level
• Fluent English (C1+)

Tools

• CRM – Insightly / Salesforce / HubSpot or other systems
• BI and analytics (Power BI / Tableau - would be a plus)
• Advanced Excel / Google Sheets
• Jira / Confluence

Skills that will be a plus

• Own database of operators and partners
• Experience in launching platforms into new regions
• Experience working with integrations of game providers and PSPs
• Participation in industry tenders

Soft skills requirements

• Strong strategic thinking
• Leadership and ability to build a team
• High level of responsibility
• Excellent presentation skills
• Ability to work in a dynamic and competitive environment
• Stress resilience and result orientation

Responsibilities

• Development and implementation of a global sales strategy
• Meeting and exceeding revenue targets
• Selling platform solutions to operators
• Participation in pricing and commercial model development
• Closing strategic deals
• Market, competitor, and product positioning analysis
• Collaboration with Product to strengthen competitive advantages

Team coordination and execution

• Management of an international sales team
• Setting KPIs and monitoring their achievement
• Development of a motivation system
• Hiring, onboarding, and development of employees
• Training the team on platform product specifics

Process support and organization

• Optimization and scaling of sales processes
• CRM management control
• Improving conversion rates at each stage of the funnel
• Collaboration with marketing on lead generation
• Alignment with other departments

Stakeholder communication

• Direct interaction with the C-level team
• Presentation of strategy and results
• Communication with key clients

Industry presence & exhibitions

• Participation in key international exhibitions and conferences
• Preparation and holding meetings with potential clients at events
• Post-event follow-up and lead conversion
• Development of company brand through offline networking
• Search for new partnerships and strategic opportunities

Reporting and metrics support

• Revenue forecasting and plan execution control
• CAC / LTV analysis
• Monitoring conversion rates and sales cycle length
• Preparation of regular reports for top management
• Optimization of sales metrics

We offer:

• Full-time on-site work in the centre of Riga;
• Paid parking space;
• Sports compensation;
• Medical insurance;
• Corporate events;
• A team of top-level professionals;
• Opportunities for professional growth and development;
• Salary in range of 6500 – 7500 EUR gross + kpi and sales bonus (final offer may vary depending on the candidate’s experience and qualifications)

We thank all applicants for their interest. Please note that only those selected for further consideration will be contacted.