Job Purpose:

To design intuitive, safe, and clinically usable digital experiences for a medical innovation center: primarily across web and mobile products, and secondarily across VR-based training, simulation, and patient/clinician experiences. The role combines strong UI/UX craft with human-centered research, rapid prototyping, and close collaboration with clinical, engineering, and product teams to deliver products that improve healthcare workflows, learning outcomes, and patient engagement.

Roles & Responsibilities:

The Designer will contribute across discovery → design → validation → handoff → iteration, with UI/UX as the core focus and VR as an applied specialization.

UI/UX design (primary focus)

• Own end-to-end UX design for healthcare related tools used by clinicians, researchers, trainees, and patients (as applicable).
• Translate complex clinical workflows into simple, reliable user journeys (task flows, wireframes, information architecture).
• Design high-quality UI with consistent visual language (components, grids, typography), aligned to a design system.
• Produce production-ready design outputs and clear handoff artifacts for engineers (specs, redlines, interaction notes).

Human-centered discovery and usability testing

• Plan and run user research activities: interviews, workflow observation/shadowing, co-design workshops, and prototype testing.
• Conduct usability testing and iterate designs based on evidence, focusing on error reduction, learnability, and efficiency (critical for clinical contexts).
• Map personas, service blueprints, and patient/clinician journeys; maintain a research repository and insights summaries.

Clinical safety, accessibility, and responsible design

• Design with safety and clarity: reduce cognitive load, prevent use errors, and support safe decision-making (especially for clinical-facing tools).
• Apply accessibility standards (e.g., WCAG principles) and inclusive design practices.
• Support content design: microcopy, error states, onboarding, and explainability patterns for complex features (e.g., AI outputs).

XR experiences design and prototyping (secondary focus)

• Contribute to VR training/simulation design: interaction models, spatial UI, onboarding, and comfort considerations.
• Create low- to mid-fidelity VR prototypes and interaction storyboards; collaborate with VR developers on implementation.
• Ensure VR experiences align with learning objectives and clinical realism; support evaluation and iteration with end users.

Design systems and standardization

• Create and maintain design systems and component libraries (e.g., Figma libraries), including patterns for clinical workflows (tables, charts, forms, review/confirm flows).
• Establish UX guidelines for regulated or safety-sensitive experiences (audit trails, confirmation dialogs, safe defaults).

Cross-functional collaboration and delivery

• Partner closely with product managers, clinicians, researchers, and engineers to define requirements, scope MVPs, and prioritize based on impact.
• Participate in agile delivery rituals (planning, refinement, demos) and ensure design quality through development and QA.
• Contribute to documentation for innovation programs (design rationale, usability findings, adoption considerations).

Innovation, storytelling, and stakeholder communication

• Create compelling prototypes and narratives for leadership, partners, and demos (concept videos, interactive prototypes).
• Help shape product vision and roadmap with user-centered recommendations grounded in research.

Qualification Requirements:

Bachelor’s degree in UX/UI Design, HCI, Interaction Design, Industrial Design, Computer Science (with design focus), or related.

Master’s degree in HCI, Design Research, Digital Health, or related.

Professional certification in UX research, accessibility (WCAG), service design, or VR interaction design.

Experience Requirements:

10 years in UI/UX design experience delivering production end-to-end.

5+ years in healthcare, life sciences, regulated products, or safety-critical workflows experience.