Business Analyst

Key Responsibilities

• Lead requirements elicitation sessions with stakeholders and translate business needs into detailed system requirements and user stories.
• Create and manage functional/non-functional requirements, user stories, and acceptance criteria in JIRA.
• Perform data analysis, mapping, and modeling, including writing and executing SQL queries.
• Work with HOST/Mainframe systems (screens, transactions, copybooks, datasets) to analyze and document data flows.
• Analyze and leverage existing APIs and Microservices, including:
• Reviewing API specifications
• Initiating REST API requests
• Interpreting JSON responses
• Using tools such as Postman
• Support API enhancements and new microservices implementations.
• Develop system documentation including:
• System Context Diagrams
• Sequence/Flow Diagrams
• Use Case Documentation
• Collaborate in Agile/PDLC environments and contribute to sprint ceremonies.
• Maintain documentation in Confluence and create process/technical diagrams using Visio.

Must-Have Skills

• Advanced verbal and written communication skills
• Strong requirements elicitation and documentation skills
• Expertise in writing detailed user stories and system requirements
• Strong SQL and data analysis experience
• Hands-on experience with REST APIs, JSON, and Postman
• Experience with system design artifacts (context diagrams, sequence diagrams, etc.)
• Agile methodology experience
• Proficiency in JIRA, Confluence, MS Office, and MS Visio

Nice-to-Have Skills

• Payments domain knowledge (SWIFT, Visa, Interac, ISO 20022)
• FinTech/COTS/vendor product integration experience (on-prem or cloud)
• Exposure to Java/J2EE, C++, or Python
• Mainframe/COBOL knowledge
• AML, Fraud, Sanctions, or regulatory compliance experience
• BPMN & DMN modeling
• Scrum facilitation experience (acting as Scrum Master when required)
• Reporting/dashboard tools (Tableau, Power BI)
• Project planning & estimation (MS Project)