Business Analyst cum Quality Controller

About the Role

We are seeking an 10+ yrs accomplished Business Analyst cum Quality Controller with deep expertise in the insurance domain to lead enterprise-wide core insurance transformation initiatives. This dual-role position combines business analysis leadership with hands-on quality assurance ownership, ensuring that business objectives, regulatory standards, and technical solutions align seamlessly to deliver stable, compliant, and high-performing systems.

Key Responsibilities

Business Analysis

• Lead end-to-end requirement gathering and stakeholder workshops.
• Own and maintain complete business documentation including:
• Business Requirement Documents (BRDs)
• Functional Specification Documents (FSDs)
• Process Maps and User Journeys
• Functional and Configuration Specifications
• Translate insurance business workflows into detailed system configurations.
• Ensure all designs comply with regulatory, accounting, and governance standards.
• Support change management, end-user training, and rollout readiness.

Quality Assurance

• Develop and execute comprehensive test strategies and test plans.
• Perform and oversee testing phases: Functional, Integration, Regression, System, and UAT.
• Coordinate and manage testing activities across multiple teams.
• Own and manage the defect lifecycle using JIRA or equivalent tools.
• Ensure production readiness by validating quality and compliance metrics before go-live.
• Maintain full traceability between requirements and testing deliverables.

Domain Expertise

• Strong working knowledge in:
• Motor Insurance
• General Insurance (Property & Casualty)
• Life & Health Insurance
• Solid understanding of Insurance Accounting, Reinsurance, Commission, and Claims

processes.

Required Experience & Skills

• Minimum 10 years of experience in Insurance Business Analysis and QA.
• Proven track record in Core Insurance System implementation or modernization projects.
• Strong grasp of SDLC methodologies (Agile, Waterfall, or hybrid).
• Hands-on experience with JIRA, TestRail, Selenium, or similar enterprise tools.
• Excellent documentation, analytical, and problem-solving skills.
• Delivery-focused, detail-oriented, structured, and accountable.
• Strong communication and stakeholder management capabilities.