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About the Role
We are seeking an 10+ yrs accomplished Business Analyst cum Quality Controller with deep expertise in the insurance domain to lead enterprise-wide core insurance transformation initiatives. This dual-role position combines business analysis leadership with hands-on quality assurance ownership, ensuring that business objectives, regulatory standards, and technical solutions align seamlessly to deliver stable, compliant, and high-performing systems.
Key Responsibilities
Business Analysis
- Lead end-to-end requirement gathering and stakeholder workshops.
- Own and maintain complete business documentation including:
- Business Requirement Documents (BRDs)
- Functional Specification Documents (FSDs)
- Process Maps and User Journeys
- Functional and Configuration Specifications
- Translate insurance business workflows into detailed system configurations.
- Ensure all designs comply with regulatory, accounting, and governance standards.
- Support change management, end-user training, and rollout readiness.
Quality Assurance
- Develop and execute comprehensive test strategies and test plans.
- Perform and oversee testing phases: Functional, Integration, Regression, System, and UAT.
- Coordinate and manage testing activities across multiple teams.
- Own and manage the defect lifecycle using JIRA or equivalent tools.
- Ensure production readiness by validating quality and compliance metrics before go-live.
- Maintain full traceability between requirements and testing deliverables.
Domain Expertise
- Strong working knowledge in:
- Motor Insurance
- General Insurance (Property & Casualty)
- Life & Health Insurance
- Solid understanding of Insurance Accounting, Reinsurance, Commission, and Claims
processes.
Required Experience & Skills
- Minimum 10 years of experience in Insurance Business Analysis and QA.
- Proven track record in Core Insurance System implementation or modernization projects.
- Strong grasp of SDLC methodologies (Agile, Waterfall, or hybrid).
- Hands-on experience with JIRA, TestRail, Selenium, or similar enterprise tools.
- Excellent documentation, analytical, and problem-solving skills.
- Delivery-focused, detail-oriented, structured, and accountable.
- Strong communication and stakeholder management capabilities.
Key Skills
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