🚀Are you ready to innovate, grow, and collaborate?

Welcome to the heart of the Digital Renaissance.

We are BTO, part of Relatech Group, an Italian tech company founded in 2001, now operating across 14 locations in Italy and abroad. We are the beating heart of an ecosystem that delivers both technological and human value to businesses.

With 800+ professionals and advanced expertise in Cloud☁️, Cybersecurity🛡️, AI🤖, AR/VR🕶️, IoT🌐, and Blockchain🔗, we build end-to-end solutions that create real-world impact.

🌍 At the core of our vision is the individual. We democratize technology to enhance accessibility and build a more inclusive and sustainable future.

🧠What You’ll Do

We are currently looking for a Security Governance & Customer Interface Manager to join a major ICT & telecom services environment in Luxembourg.

This role sits at the intersection of cybersecurity, service delivery, and customer engagement.

• Act as the primary security interface between customers and internal delivery teams
• Collaborate closely with Project Managers and cybersecurity teams
• Monitor and continuously improve security KPIs in line with service requirements
• Serve as main point of contact for audits and compliance-related inquiries
• Review audit findings and prepare formal management responses
• Consolidate and communicate periodic security reports to customers
• Coordinate customer security requests internally
• Support the implementation and improvement of security controls

🛠️ Technical Skills

• Bachelor’s or Master’s degree in IT Security or related field
• 5+ years of experience in:
• IT Security
• Security Governance
• Cybersecurity service delivery
• Telecom or managed services environments
• Strong understanding of:
• ISO/IEC 27000 series
• NIST framework
• Risk management principles
• Knowledge of security infrastructure and systems
• Certifications such as CISSP, CISM, CISA, CRISC, ISO 27001 LI, ITIL are a plus
• Fluency in English and French

Nice to have:

• Customer-oriented and service-minded
• Strong analytical and problem-solving skills
• Ability to work autonomously
• Comfortable in audit and compliance environments
• Experience coordinating across IT and business teams

📍 Where: Luxembourg, on-site presence required

🌱 What We Offer

✨ A dynamic, young, and fast-growing environment

🔄 Flexible thinking and working approaches

🎓 Hands-on experience in a stimulating, project-based context

👩 🏫 Opportunities to learn from industry professionals

📚 On-the-job training (and more)

🚀 The chance to work on real projects with tangible impact

The chance to work on real projects with tangible impact

🌍 Inclusion & Equal Opportunity

We believe in people, diversity, and meritocracy. Our recruitment processes are open to everyone—regardless of gender, ethnicity, orientation, or ability. For us, talent is a matter of energy, not labels.

🔗 Discover more about us #BTO

Explore our world at 🌐 www.relatech.com