People Operations Specialist (hybrid, Krakow)

We are looking for a People Operations Specialist in Krakow (hybrid position) to strengthen day-to-day People Operations and keep HR services running smoothly. You will support employees, manage HR administration across systems, and help refine processes in a multicultural setup - apply now.

Responsibilities

• Provide operational support across a core People Operations area such as Onboarding, Benefits, or HR Administration based on business needs
• Answer and resolve employee requests via a ticketing system, ensuring accurate and timely communication
• Maintain and update employee data in internal and external HR and payroll systems with a focus on accuracy and compliance
• Ensure HR documentation and processes meet internal policies and legal standards
• Prepare reports and operational summaries to support compliance and operational needs
• Collaborate with the People Team to streamline processes, improve employee experience, and support team initiatives
• Support employees with absence-related topics and working time management
• Act as a point of contact for employee questions regarding legal regulations and labor law

Requirements

• Hands-on experience in an HR department with 2+ years in a similar role
• High attention to detail across documentation, data, and workflows
• Proactive mindset and ability to collaborate effectively within a team
• Exposure to multicultural environments as an added advantage
• Excellent verbal and written communication skills
• Strong analytical thinking and problem-solving abilities
• Ability to organize work and meet deadlines consistently
• Willingness to learn quickly and adapt to new challenges
• Proven ability to handle confidential information with discretion
• Working knowledge of Service Now, Optima, and Płatnik as a plus
• Familiarity with shared service environments as beneficial
• English proficiency at B2 (Upper-Intermediate) level or higher

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn