People Operations Specialist, Krakow hybrid

We are seeking a People Operations Specialist in Krakow (hybrid) to help deliver dependable People Operations and maintain high-quality HR administration. You will manage employee requests, maintain records in HR and payroll systems, and support compliance and process updates - apply now.

Responsibilities

• Support daily operations within a key People Operations area such as Onboarding, Benefits, or HR Administration, depending on business demand
• Resolve employee inquiries through a ticketing system and ensure responses are accurate and delivered on time
• Update and maintain employee records in internal and external HR and payroll systems with strong focus on compliance and accuracy
• Validate that HR documentation and processes follow internal policies and legal standards
• Compile reports and summaries needed for operational tracking and compliance
• Cooperate with the People Team to improve processes, enhance employee experience, and contribute to initiatives
• Assist employees with absence handling and working time management
• Provide guidance as a contact point for employee questions related to labor law and legal regulations

Requirements

• At least 2 years of experience in an HR department
• Consistent attention to detail in all assigned activities
• Proactive attitude with the ability to work effectively in a team
• Advantageous experience in multicultural environments
• Strong communication skills, both verbal and written
• Ability to think analytically and solve problems effectively
• Capability to prioritize tasks and meet deadlines
• Motivation to learn and adapt to new challenges
• Strong discretion when handling confidential information
• Nice-to-have knowledge of Service Now, Optima, and Płatnik
• Beneficial experience within shared service environments
• English proficiency at B2 (Upper-Intermediate) level or higher

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn