IT | HubMub

Our mission is to bring web3 to a billion people, by providing builders with the tools they need to build exceptional onchain products. Alchemy is the only complete developer platform that offers the powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups.

Our infrastructure powers 70% of the top web3 teams, 90%+ of web2 companies building in web3 and 100+ million end users. Our customers include top web3 brands like Polymarket, OpenSea, Circle, WorldCoin, as well as major global brands like Shopify and Adobe.

The Alchemy team draws from decades of deep expertise in massively scalable infrastructure, AI, and blockchain from leadership roles at leading companies and universities like Google, Microsoft, Facebook, Stanford, and MIT.

We're backed by the world's leading VCs and institutions, including: Lightspeed, Silver Lake, a16z, Coatue, Pantera, Addition, Stanford University, Coinbase, and Charles Schwab, among others.

The Role

Our IT Team works closely with all of Alchemy’s departments to ensure a fantastic experience on IT supported platforms. This is a great opportunity to partner with Global IT, Security and Facilities and be exposed to all aspects of IT including Networking, Audio Visual / Zoom systems, Applications, Hardware, Support, and Office constructions and moves.

Responsibilities

Provide hands on technical support for Alchemy’s team members
Participate in IT projects impact the local and global teams
Manage local IT vendors to support the Bucharest office
Ensure the smooth operation of our AV conferencing and sound systems
Manage the physical security access systems to the office
Manage the local Network, Wireless Access Points and Firewalls
Provide hardware and software support
On/off board team members

What We’re Looking For

Hands-on technical lead capable of working independently to support the Bucharest office.
Required technical expertise of macOS, Chrome, GSuite, Okta, Zoom, Slack, MDM (Jamf or Kandji), Networking, Github
Ability to script APIs
Previous service desk experience and customer service
Nice to have knowledge of: Asana, Notion, Windows, Office 365
Strong communicator across numerous mediums and styles
Ability to (re)prioritize multiple tasks on a daily/weekly basis
Previous office build/move experience for 100 people
Prior vendor management experience focused on selection, partnership building and assurance of service delivery to required KPI

IT

Key Skills

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