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As Regional Security Lead for Southcone SOCO covers Chile, Argentina, Uruguay & Paraguay. You will be based in Buenos Aires, Argentina. The Security Lead will work closely with the Regional Security Manager (RSM) for Brazil & Soco and the team, to execute the Global Security Program and oversee the security of Uber's people, properties, and assets throughout the Southcone. You will own and manage all incidents within the region from start to finish. You will be responsible for the operational management of the security personnel of each Security Vendor in the subregion. You will own and execute tactical, day-to-day local operations. You will work cross-functionally with local and regional leadership and stakeholders to support and execute on projects and assist in the development, implementation, and evaluation of all security processes in the SOCO region.
What The Candidate Will Do
- Responsible for the operational coordination of the security vendors of the regions, establishing metrics, and implementing security policies.
- Coordinate local and remote security projects and provide security advisory for internal & external projects regionwide.
- Develop and implement multiple security plans and programs in SOCO.
- Conduct Site Security Assessments and physical security reviews to propose improvements on the security measures.
- Conduct Event Security Assessments, advise and propose security measures accordingly.
- Maintain a close and proactive relationship with internal and external stakeholders.
- Provide assistance and security guidance to internal stakeholders in projects, launches, events, and openings, among others.
- Foster a feedback loop with cross-functional teams to continually measure program and vendor effectiveness.
- Manage security personnel at all sites in the SOCO region, including recruitment, selection, orientation, training, development, and retention. Provide performance feedback and maintain a close relationship with the security vendors' management.
- Manage the budget of the security vendors in the region as well as control special services expenses.
- Develop, in collaboration with the security vendor, the manual of instructions and activities to be carried out by security personnel at each SOCO site.
- Reports security metrics to the Regional Security Manager on a monthly basis.
- Set Key Performance Indicators for the year the vendor must hit (KPI & QBR).
- Maintain SOCO security expense and billing databases up to date.
- 9+ years of experience in a security coordination or management role in private/public organizations, law enforcement, or military/police institutions.
- Recent hands-on experience throughout LATAM is mandatory, and broader experience outside the region is a bonus.
- Ability to manage security challenges in a constantly changing, fast-paced environment.
- Excellent communicator; must be articulate and persuasive with the ability to communicate at all levels, both internally and externally.
- Proficiency in AI tools to be able to complement operations.
- Able to scale with the business and thrive in a rapid growth environment.
- Working knowledge of local laws and regulations that govern security, criminal, and regulatory matters.
- Proven ability to work with large data and experience identifying and driving process and system improvement opportunities by monitoring metrics, analyzing data, and partnering with internal teams.
- A well-established professional network of security contacts within the region.
- Capable of fostering a culture of Trust, Honesty, and Integrity.
- Strong leadership, teamwork, and collaborative skills.
- Advanced proficiency in English and fluent Spanish
- Must be capable of creating and managing key performance metrics
- Able to work independently with little direction
- Availability of time to address incidents outside office hours.
- Creative 'can do' attitude towards problem solving
- Attention to detail in both written and oral communication
- Familiarity with laws, regulations, and industry standards of security and safety in the region.
- Ability to manage security challenges in a constantly evolving, fast-paced environment.
- Experience in managing contract security services.
- Strong analytical skills.
- Ability to travel within the region on short notice, as per operational requirements.
- Ability to navigate and manage change.
- Proficient with Google Suite.
- Role-related security certifications.
Key Skills
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