Scrum master

About Temenos

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.

We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.

At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

VALUES

Care About Transforming The Banking Landscape.

Commit to being part of an exciting culture and product evolving within the financial industry.

Collaborate effectively and proactively with teams within or outside Temenos.

Challenge yourself to be ambitious and achieve your individual as well as the company targets.

About Temenos

Temenos is the world’s leading open platform for composable banking, serving over 3,000 financial institutions in more than 150 countries. We empower banks to innovate faster, reduce complexity, and deliver personalized, AI-driven experiences to their customers. Join us in shaping the future of banking.

Role Overview

We are looking for an experienced and servant-minded Scrum Master to support one or more agile teams within our Banking AI Agile Release Train (ART). You will play a critical role in enabling high-performing teams to deliver innovative, responsible AI solutions for the banking sector. This role requires a deep understanding of SAFe, Agile principles, and the unique challenges of AI product development.

Key Responsibilities

Team Facilitation & Agile Coaching

• Facilitate Planning Increment (PI) events, and all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives).
• Coach the team on Agile best practices, Lean thinking, and SAFe principles.
• Foster a culture of continuous improvement, psychological safety, and team empowerment.
  
  

Delivery & Execution Support

• Remove impediments and shield the team from external distractions.
• Ensure sprint goals are met and aligned with ART-level PI Objectives.
• Collaborate with Product Owners and Product Managers to maintain a healthy backlog.
  
  

SAFe & ART Alignment

• Coordinate with other Scrum Masters and the Release Train Engineer to ensure cross-team alignment.
• Support the team in meeting ART-level commitments and improving flow metrics.
  
  

AI-Specific Agile Practices

• Help teams navigate the complexities of AI development, including experimentation, model training, and ethical review cycles.
• Encourage iterative delivery of AI features with measurable business value.
• Promote responsible AI practices, including transparency, fairness, and explainability.
  
  

Required Skills & Experience

• 5+ years of experience as a Scrum Master in a software development environment.
• 2+ years working in a SAFe environment, ideally within an Agile Release Train.
• Experience supporting teams building AI/ML or data-driven products.
• Strong facilitation, coaching, and conflict resolution skills.
• Familiarity with Agile metrics (velocity, cycle time, team health) and tools (Craft, Jira, Confluence, Miro.
• Excellent communication and stakeholder management skills.
  
  

Preferred Qualifications

• Certified SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM).
• Background in data science, AI/ML, or software engineering is a plus.
• Experience in regulated industries such as banking or fintech.
• Understanding of MLOps, model governance, and AI lifecycle management.
  
  

SOME OF OUR BENEFITS Include

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leaves: 2 weeks of paid leave each year for study or personal development
  
  

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