Supply Chain Manager -Spare Parts

About Hisense Europe

Hisense Europe, the world's leading home appliance manufacturer is a full assortment global player with a comprehensive product range: MDA, SDA, TV, Mobile and A/C, covering all market segments.

In September 2018 the strategic takeover of Gorenje Group took place when Hisense officially became a 100-percent owner of Gorenje.

Hisense celebrated its 50th anniversary in 2019 and has expanded over these years from a radio manufacturer to an international manufacturer in consumer electronics and major domestic appliance industry with a comprehensive brand portfolio.

Gorenje celebrated its 70th anniversary in 2020 and was with 10.000 employees, one of the largest manufacturing companies in the industry in Southeast Europe. Gorenje has been a trendsetter in design, offering an extensive brand portfolio covering all market segments.

The merger resulted in a major manufacturer that combines consumer electronics and home appliances with a comprehensive product range. With 4 major global brands: Hisense, Gorenje, Asko and Toshiba, we are present in different market segments.

The ideal candidate is responsible for developing and implementing a supply strategy that delivers the lowest total cost, reduces inventory, and maximizes customer satisfaction through world class Supply Chain Management and Customer Service.

Key Responsibilities:

• End-to-End Supply Chain Leadership: Oversee all SCM activities within Customer Care – After Sales, including sales and logistics, planning and procurement, and warehouse operations.
• Strategic Planning: Develop and execute supply chain strategies to ensure spare parts availability, cost efficiency, and high customer satisfaction.
• Operational Excellence: Drive continuous improvement in forecasting, inventory management, and order fulfillment processes.
• Cross-Functional Collaboration: Align SCM objectives with Customer Care and After Sales goals, working closely with service, finance, and commercial teams.
• Team Management: Lead three department managers (Sales & Logistics, Planning & Procurement, Warehouse), fostering a culture of accountability and performance.
• Supplier & Partner Relations: Manage relationships with suppliers and logistics partners to ensure timely delivery and quality standards.
• Risk & Compliance: Ensure compliance with company policies and regulations while mitigating supply chain risks.

Expectations:

• Extensive experience in supply chain management, preferably in the home appliance or consumer goods industry.
• Strong leadership skills with a proven track record of managing multi-functional teams.
• Expertise in sales and logistics, procurement, planning, and warehouse operations.
• Strategic thinker with excellent analytical and problem-solving abilities.
• Proficiency in ERP systems and supply chain tools; knowledge of SAP is an advantage.
• Ability to work in a dynamic, international environment and deliver results under pressure.
• Fluency in English; additional languages are a plus (Slovenian).
• Willingness to travel internationally on an occasional basis.

What We Offer:

• A senior leadership role with significant impact on customer satisfaction and business performance.
• Individual employment contract
• Competitive salary and benefits package, including performance-based incentives.
• Company car for business and private use.
• Modern IT equipment and a mobile phone.
• Opportunities for professional growth and international collaboration.
• A supportive and innovative work environment within a globally recognized brand.
• Access to advanced tools and technologies to drive supply chain excellence.