Role: Senior Product Manager_Marketplace - Seller Experience

Location: Dubai, UAE

Reporting to: Head of Product

Company: Styli

About Styli Marketplace:

Launched in 2019 by Landmark Group, Styli Marketplace is the first eCommerce-only fashion venture of the Group, quickly becoming a leading online destination for fashion and lifestyle across the GCC, including Saudi Arabia, UAE, Kuwait, Bahrain, and beyond. Styli connects global sellers and creators with millions of fashion-forward customers, offering the latest trends, exceptional value, and convenient services like same-day to 48-hour delivery and flexible payment options. Our mission is to make style accessible, aspirational, and exciting for all, backed by a passionate team fostering a culture of creativity and innovation. At Styli, we aim to revolutionize fashion retail and bring unique experiences to our customers.

Role Overview:

We’re hiring a Senior Product Manager (SPM) – Seller Experience to own and scale seller-facing product experiences across:

1. STYLI’s 1P marketplace (seller operations and tooling powering our assortment growth and execution), and

2. Marketplace-as-a-Service (MaaS) — a platform enabling sellers to seamlessly list and sell across multiple marketplaces such as Amazon, Noon, Namshi, and more.

This is a high-impact role at the intersection of seller growth, platform capabilities, catalog/inventory/order workflows, integrations, and operational excellence. You will lead a dedicated squad, define strategy and roadmap, drive execution end-to-end, and deliver measurable improvements in seller adoption, quality, speed, and unit economics.

What You’ll Own

Seller Experience (end-to-end)

• Seller onboarding and activation: verification/KYC, store setup, category gating, policies, training, and first-listing success.

• Catalog and listing experiences: content quality, attributes, images, variations, bulk upload, catalog error resolution, compliance workflows.

• Pricing, promotions, and availability: pricing tools, competitive intelligence inputs, assortment health, and seller guidance.

• Inventory and order management: stock sync, order ingestion, allocation, cancellations, substitutions, seller SLAs, and exceptions handling.

• Payments and reconciliation: payout views, fees/commissions, invoices, dispute handling, and transparency tooling.

• Seller support tooling: case management, self-serve help, proactive alerts, and seller communications.

Marketplace-as-a-Service (Multi-marketplace enablement)

• Cross-marketplace listing syndication and governance (mapping SKUs/attributes per marketplace requirements).

• Integrations strategy: APIs, feeds, automation, monitoring, retries, and partner onboarding playbooks.

• Seller controls: marketplace selection, pricing rules, inventory buffers, shipping templates, and channel-level performance insights.

• Trust & compliance by design: data permissions, audit trails, SLA enforcement, and operational guardrails. Leadership & Squad Ownership

• Lead a cross-functional squad (PMs/APMs + Product Analysts, plus

Engineering/Design/Operations partners)

• Set clear product direction via North Star + OKRs, and build a roadmap grounded in discovery and measurable outcomes.

• Establish product rituals: quarterly planning, sprint outcomes, stakeholder management, and executive updates.

• Coach and develop team members on discovery, prioritization, analytics, experimentation, and product craft.

Key Responsibilities

• Define and execute the Seller Experience strategy across 1P marketplace and MaaS platform capabilities.

• Drive product discovery: seller research, journey mapping, root-cause analysis, opportunity sizing, and solution validation.

• Prioritize ruthlessly using impact frameworks (RICE/WSJF), aligning business goals, seller needs, and engineering capacity.

• Partner tightly with Engineering to deliver scalable platform primitives (APIs, workflows, eventing, data models).

• Work with Analytics to instrument funnels, build dashboards, and measure impact via experimentation and causal thinking.

• Collaborate with Ops, Finance, Legal/Compliance, Category, and Seller Support to ensure smooth rollouts and operational readiness.

• Improve seller-centric KPIs: activation, listing success, content quality, order SLA adherence, cancellations, returns, payout trust, and satisfaction.

What we’re looking for

Must-have experience

• 8–10+ years in Product Management, with meaningful ownership of marketplace / seller tools / platform products / e-commerce operations.

• Proven ability to ship complex products involving workflows, integrations, and operational processes (not just UI features).

• Strong product execution: writing crisp PRDs, defining MVPs, shipping iteratively, and driving outcomes.

• Strong analytical ability: funnel analysis, cohorting, A/B testing literacy, and comfort working with data daily.

• Experience leading cross-functional squads and mentoring PMs/APMs and analysts (formal people management is a plus).

• Comfort with ambiguity and building 0→1 and 1→N capabilities. Strong advantage (nice-to-have) • Experience with multi-channel commerce, marketplace integrations, or feed/API-based syndication.

• Knowledge of seller operations in fashion/beauty (attributes, variants, size and other content standards).

• Familiarity with GCC e-commerce dynamics (Noon/Amazon/region-specific logistics and COD considerations).

• Exposure to platform architecture concepts (events, queues, retries, monitoring, idempotency) even if not hands-on