Senior Product Designer (Growth & SaaS Platform – U.S. Market Focus)

Our client expands his multi-product platform and product-led growth motion, so we are hiring a Senior Product Designer who can directly impact his core platform experience, activation, engagement, retention, and expansion — while designing specifically for U.S. B2B administrators and their U.S.-based employees.

What is your new project?:

Domain: eLearning

Location: California, USA

Company size: 11-50

Founded in: 2019

What makes this project exciting?:

This company is a compliance eLearning platform dedicated to creating safer, more inclusive, and positive workplaces. It offers customized courses and real-time analytics and provides engaging solutions for various industries.

What truly sets them apart is how they value their employees. According to anonymous review sites, nearly 85% of employees would recommend working there. Reviews highlight “an amazing team of kind, respectful people eager to help” and a company culture that fosters collaboration and innovation.

Want to join a team that’s always pushing the industry forward? Explore their open positions!

What Makes You a Great Fit

• 8+ years of product design experience, with strong B2B SaaS background.
• Demonstrated experience driving measurable growth impact (activation, conversion, retention, or expansion).
• Experience designing PLG or self-serve SaaS products.
• Experience working within established design systems.
• Strong systems thinking across multi-tenant and role-based platforms.
• Experience collaborating on A/B testing or experimentation initiatives.
• Portfolio showing both product craft and measurable business impact.
  
  

You Must Be Able To

• Clearly articulate the metrics your design work improved.
• Show examples of reducing friction in complex SaaS workflows.
• Demonstrate U.S. market awareness in product decisions.
• Explain how you evolve patterns within a structured system.
• Operate independently in a cross-continental environment.
  
  

Your Day-to-day In This Position

About the Role

This is a growth-focused, SaaS product design role.

We are seeking a Senior Product Designer with deep B2B SaaS and PLG experience - someone who understands how UX decisions directly influence business outcomes.

You Will Design High-impact Experiences Across

• Foundational platform user experience
• Admin onboarding & activation flows
• Self-serve upgrade and expansion pathways
• Cross-product discovery
• Engagement loops and value reinforcement
• Reporting and insight surfaces
• Feature adoption and behavioral nudges
  
  

You will work within our established design system and platform standards — evolving patterns thoughtfully as product complexity increases - without reinventing foundational UI frameworks.

Although this role is based in the EU, the product is built for U.S. customers. You must be fluent in U.S. workplace expectations, SaaS buying behavior, and compliance-driven user contexts.

What You’ll Own



Growth & Activation

• Improve time-to-first-value for U.S.-based Admins.
• Reduce onboarding friction across complex compliance workflows.
• Increase feature adoption and cross-product expansion.
• Design upgrade and monetization surfaces that align with U.S. SaaS buyer expectations.
  
  

Experimentation & Optimization

• Partner with Product and Data to define UX hypotheses tied to business KPIs.
• Design experiments that impact activation, engagement, and expansion.
• Iterate rapidly based on measurable outcomes.
• Balance experimentation velocity with platform consistency.
  
  

Multi-Product SaaS Experience

• Design scalable, role-based experiences across Admin and Learner journeys.
• Improve cross-product discoverability within U.S. customer accounts.
• Reduce friction in complex workflows such as assignments, automation, reporting, and recertification.
  
  

Design System Stewardship

• Operate within and contribute to our established design system.
• Identify patterns that need refinement as the platform scales.
• Propose thoughtful improvements that enhance usability without introducing inconsistency.
• Collaborate closely with Engineering to ensure implementation fidelity.
  
  

What Success Looks Like (First 12 Months)

• Improved U.S. admin activation and onboarding efficiency.
• Increased feature adoption and cross-product engagement.
• Clear, measurable improvements in retention or expansion metrics.
• Thoughtful evolution of design patterns supporting platform growth.
• Strong cross-functional collaboration across time zones.