Project Manager (Client Delivery & Success)

Location: Singapore

Company Overview

Our client is a high-growth AI and intelligent automation solutions provider delivering enterprise-grade platforms across financial services, telecommunications and digital services sectors in Asia.

Position Overview

This role is approximately 60–70% project management focused and 30–40% customer success oriented. This is a structured, execution-led Project Manager position within a client-facing environment.

Key Responsibilities

• Develop and manage detailed project plans, milestones, timelines and resource allocation
• Serve as the primary client-facing delivery lead throughout implementation lifecycle
• Drive structured governance including stage-gate reviews and formal sign-offs
• Monitor scope, risks, dependencies and budget considerations across concurrent workstreams
• Own end-to-end project management across enterprise client implementations
• Lead regular status meetings, steering committees and executive update sessions
• Coordinate cross-functional teams across Sales, Solutions, Product and Engineering
• Proactively identify and mitigate project risks and execution gaps
• Maintain strong client engagement, ensuring expectations are aligned and satisfaction maintained
• Support renewal, expansion or upsell conversations through successful delivery outcomes
• Contribute to continuous improvement of delivery methodology and operational standards

Requirements

• 5–10 years’ experience in Project Management, Customer Success, Programme Delivery or client-facing implementation roles
• Proven experience managing complex, multi-stakeholder enterprise projects
• Strong project governance, documentation and execution discipline
• Experience in SaaS, AI, fintech, enterprise software or technology environments preferred
• Strong stakeholder management skills at both operational and executive levels
• Highly organised with strong attention to detail and proactive problem-solving mindset
• Comfortable operating in high-growth, fast-moving environments

Application

If you are interested in this position, please apply directly on the platform with your latest CV. We will review your application and revert back promptly.