Wallet Operations Associate / Manager

About Bybit

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

Why Join Bybit

At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include:

• Modern Workspace: Work in Austria's tallest office building, offering state-of-the-art facilities and panoramic views of Vienna.
• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.

Key Responsibilities:

1. Token and network management, including new token configuration, risk identification, token delist and other related work.

2. Deposit and withdrawal management, including suspension and resumption, congestion, network confirmation, address and memo format.

3. Wallet balance and fee management, including wallet balance supplement, fee profit monitoring and adjustment.

4. Operational tools construction, including data analysis dashboard, operation backend tools, monitoring and alarm.

5. Operation status diagnosis, including daily and weekly reports, and other data analytical reports.

6. Ensure adherence to regulatory requirements and implement robust security measures to protect digital assets and user information.

7. Resolve wallet issues by engaging with stakeholders and internal teams.

8. Address business needs by offering comprehensive solutions and overseeing implementation.

Key Requirements:

1. 3-7 years of experience in relevant field with a Bachelor’s degree in Finance, Computer Science, Information Technology etc.

2. In-depth understanding of blockchain technology, smart contracts, and DeFi/Web 3 projects.

3. Hands-on experience with cryptocurrency wallets, exchanges, and trading platforms.

4. Proven track record in managing digital asset operations, including custody, transaction processing, and security protocols.

5. Familiarity with regulatory frameworks governing cryptocurrencies and digital assets.

6. Great logical thinking ability, communication skills, self-driven, and quick-learner.

7. Have a sense of responsibility, self-motivation and a strong capability to work under pressure.