Step into the world of limitless possibilities with Luzern eCommerce, where we’ve been redefining online retail since 2003. We partner with global icons like On Running, Wella, Nestlé, Mattel, Panasonic, HTC, and Philips to accelerate growth, maximize margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms.

Backed by significant investment, we’re on a mission to dominate the global eCommerce space. With our award-winning team, cutting-edge AI-enabled Channel Optimizer platform, and bold strategies, we’re not just keeping up with the future of retail—we’re creating it.

Be part of one of the fastest-growing tech sectors, where you’ll innovate, collaborate, and thrive in a business that values your individuality and ambition. Join Luzern eCommerce and be part of the next big chapter in retail history!

We are seeking an experienced Product Manager to report to the CTO and support structured product development and prioritisation at Luzern.

This role will focus on delivering roadmap initiatives, supporting innovation processes, and strengthening alignment between engineering and commercial teams. The successful candidate will help ensure balanced prioritisation across customer needs, technical health and strategic initiatives.

What you’ll be working on?

Innovation Support

● Support the innovation team in managing a structured, gated innovation process**.**

● Prepare analysis and recommendations for progression decisions - ensure successful movement from innovation to production for new products.

● Work with the innovation team to evaluate early-stage initiatives.

Roadmap, Prioritisation and Development

● Own the product prioritisation and work with the CTO in prioritisation discussions for the development team

● Help maintain balance between roadmap initiatives, technical debt, and customer-driven improvements.

● Translate strategic direction into clear product requirements and delivery plans - working closely with the engineering team on a day-to-day basis

● Set and monitor product adoption targets and measures, both for new and existing functionality

Cross-Functional Alignment

● Work closely with engineering and commercial teams.

● Support sales and revenue teams with clear product messaging, positioning and internal documentation.

● Ensure products are well understood and effectively enabled for go-to-market. Market & Product Insight

● Conduct regular competitor product research and provide insight to inform roadmap decisions / support the GTM team in challenging competitors

● Contribute to discussions on integrations where relevant.

AI & Product Delivery

● Support appropriate use of AI within product features where it adds value. ● Use AI-assisted tools internally where this improves delivery efficiency/quality or otherwise provides cost-effective advantages

● Partner with engineering and design to deliver high-quality, user-centred solutions.

Skills & Qualifications?

Essential

● 5+ years’ experience in product management within a SaaS or technology environment.

● Experience working in cross-functional teams with engineering and commercial stakeholders.

● Strong prioritisation and analytical skills.

● Experience working with structured product processes.

● Good understanding of AI applications in product contexts.

● Good understanding of early-stage product processes

● Line management experience

Desirable

● Exposure to integration projects.

● Experience in scale-up environments.

● Product marketing or go-to-market collaboration experience.

Why Join Us?

• Hybrid working model – Enjoy the flexibility of our hybrid working model.


• Early Fridays – Start your weekend early with shorter work days on Fridays.


• Be part of a forward-thinking company that values innovation and creativity.


• Work in a fast-growing, global eCommerce environment.


• Competitive salary and benefits package.


• Opportunities for professional growth and continuous learning.

We are committed to equal opportunities and welcome applications from all suitably qualified candidates. If you require any reasonable adjustments during the recruitment process, please let us know.