ALSO is one of the leading technology providers for the ICT industry currently active in 30 countries in Europe and in a total of 144 countries worldwide. In 2024, net sales of the Swiss-based company, which employs about 4 200 people, amounted to 11 billion euros. The ALSO ecosystem offers around 135 000 resellers hardware, software and IT services from more than 800 vendors in over 1 570 product categories. In the spirit of the circular economy, the company provides all services from provision to refurbishment from a single source.

ALSO has three business models: The Supply division comprises the transactional range of hardware and software. The Solutions division supports customers in the development of customized IT solutions and ready-to-use IoT applications. Subscription-based cloud offerings for soft- and hardware as well as platforms for cybersecurity, IoT, virtualization and AI are the focus of the Service area.

For more information visit: www.also.com

Trial period: 6 months

The Role

ALSO Technology Ljubljana is looking for a senior operational leader to take full responsibility for Logistics and selected Operational Services, while developing internal talent and ensuring cost-efficient, compliant business support functions.

This role combines leadership, operational governance, service contract management, compliance oversight, and strategic optimization. It reports directly to the Chief Customer Officer / Managing Director and works closely with local and Group functions.

Core Responsibilities

Leadership & Organizational Oversight

• Full responsibility for the Logistics department, including the Logistics Administration team
• Direct oversight of the Warehouse Manager
• Ensuring operational stability, performance monitoring, and continuous improvement
• Aligning local operations with Group standards and strategic objectives
• Administrative Operations & Talent Development
• Overseeing the Administrative Operations / Sales Support student team
• Onboarding, mentoring, and developing young talents
• Positioning the department as an incubator for future professionals
• Ensuring operational continuity while building long-term internal capacity

Service Vendor Management (Non-Trade Suppliers)

Management of operational service providers (not suppliers of goods for resale), including:

• Transport and logistics service providers
• Postal and courier services
• Ecology and waste management providers
• Legally required environmental and compliance services
• Electricity and utility providers
• Facility management partners

Responsibilities include:

• Negotiating contracts and managing service relationships
• Ensuring SLA performance and regulatory compliance
• Continuous cost analysis and optimization

Warehouse & Facility Coordination

• Negotiating and coordinating with the warehouse landlord
• Managing relationships with subletters of warehouse and office space
• Ensuring operational and contractual stability of facilities
• Legal & Compliance Oversight
• Handling legal matters relating to materials
• Overseeing warranty documentation and legally required service documentation
• Ensuring compliance with environmental and regulatory obligations
• Periodic representation of the company in the Chamber of Commerce

Strategic & Analytical Responsibility

• Ongoing analysis of logistics, administrative operations, and service vendor costs
• Implementing efficiency improvements and cost optimization measures
• Delivering structured reporting to senior management
• Supporting company strategy through reliable operational services

Profile We Are Looking For

• Proven experience in logistics and operational management
• Experience managing service contracts and operational suppliers
• Strong negotiation and analytical skills
• Financial awareness and cost-control orientation
• Leadership capability with mentoring mindset
• Structured, solution-oriented working style
• Legal/compliance awareness
• Fluent in Slovenian and English

This is a leadership position requiring operational depth, business maturity, and the ability to balance cost efficiency with service quality and talent development.

It is one of our fundamental values to respect human rights and to ensure that they are respected. This includes, in particular, respecting the personal dignity and privacy of each individual. Ethical behaviour is also expected of all our employees in business dealings with our partners. We are committed to fair, unrestricted competition and do not allow our decisions to be influenced by gifts or invitations, let alone financial benefits. Improving the lives of all people through technology - that is ALSO's goal. This also includes protecting our environment and making careful use of the limited resources we have. For further reference, please refer to our Code of Conduct.