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Client Expectations: 1. Alignment of platform roadmap/strategy with business (Customer feed back) • Participate in discussions with the business to align the business strategy and roadmap with the platform strategy & roadmap • periodically engage with the business to provide the roadmap status and discuss the resolution of issues affecting the progress 2. Delivering the product/project within the timeframe and meets customer satisfaction. (Project Deliverables and Customer feed back) • Perform appropriate level of stakeholder management across IT and clients • Serve as highest project internal escalation level • Oversee the delivery of small and large projects by closely aligning with the project manager; manage risk and issues; correct deviation from plans 3. Ensure Compliance of project delivery to PMO, QMS, and Risk, Audit and architecture guidelines (Leading the team to adhere to project and delivery compliance) • Work as part of a multi-disciplinary team, in accordance with defined quality management practices, to achieve common objectives • Ensure maintaining Data confidentiality 4. IT Roadmap and Process Improvement (Identifying value propositions in platform delivery) • Contribute to the yearly IT Roadmap ensuring that project costings and estimates are as accurate as possible. • Leading the product teams in delivering world class platform solutions • Wearing the architect hat to oversee the technical and functional design by closely aligning with senior application architects to ensure that it is done an efficient fashion keeping in view the long term stability and performance of the platform 5. Strategic Partnerships (Quality use of Vendor and support teams) • Ensuring value added proposition in strategic vendor partnerships and aligning vendor product / industry roadmap of platforms with the business strategy thus enabling an effective business growth 6. People leadership • At a team level, playing a consultative role to help put in place the appropriate people, process Secondary Skill: Should be having exposure to Wealth and Asset Management and its a non-engineering role. Platform Owner – Job Description ACCOUNTABILITIES: To support the Payments Product Management, Product Development, Innovation and delivery channels, within the landscape specifically covering the following To work on the commercializing existing solution and to enhance the solution to include all the client touch points/channels • UAEFTS • Immediate Payment Instruction(IPI) • Banking-as-a-Service(BaaS) • Instant Payments Platform(IPP) • Remote Cheque Printing • Digitization drive in moving all clients to electronic channels • E-money and wallet provider’s proposition • BUNA/AFAQ • Open Banking • API Banking • Remote Cheque Printing • Centra Bank Digital Currencies(CBDC) • UAE Payments Gateway Solution(UAEPGS) Electronic Banking channels/platforms • Drive the ongoing uptake of UAE Payment Gateway Solutions (UAEPGS) for large corporates, and automate the bill payment process, by working closely with CBUAE and various utility providers • Participate and contribute actively to the payments proposition related enhancements as part of National Payment Systems Strategy (NPSS) • Work with regulators, industry forums for proactive identification of new solution along Digital Wallets, digital payments to address Client requirements. • Engage with Digital team for end-to-end development & product functioning and ensure that the client touch points and channels related to payments are managed. Work with Channels/IT/Operations to ensure that all payment products are reviewed regularly to ensure the complete functioning and is fit for purpose • Drive regional RFPs to ensure that all payment related proposition is joined up and seamless from client perspective, for all international locations. • Work towards supporting continuous improvements in the financial, operational and service performance of the Payments products and increase in market share vis-à-vis competition by working around banks’ risk and audit principles. • Re-engineer and synchronize processing principles/cut-off timings/currencies across various units within the bank i.e. Channels/Operations/IT/Risk • Evaluate and recommend new ideas and solutions and deliver bottom line benefit as a result of understanding product opportunities. These can be on the areas of New proposition, Technology, Regulation, Industry and Market. • Develop the products/proposition covering aspects of Pricing, appropriate positioning in the market and customer segments, and on-going efficient management of products. • Responsible for the state-of-the-art digital Collaterals, website content, go to market strategy and communication strategy of the product launches and commercialization • Responsible for managing external vendors to support and enhance the Payments product from time to time. This will involve agreeing and monitoring service levels, and ensuring end-to-end client delight • Drive product launches through planning and managing the same in close co-ordination with internal and external stakeholders • Manage & review the Products in line with the Product Life Cycle (PLC) from Business Cases to the actual delivery and commercialization. This will involve management of the UAT and signoff of the same Specific Accountability • Review existing products and define business requirements for new products • Handle end to end transaction flow and liaise between operations and clients for smooth processing of the transactions • Work closely with cash product managers to finalize documentation, structures, rollout new products and solutions across UAE/internationally • Contribute to the identification of opportunities for continuous improvement of products, systems, processes, and practices while taking into account client needs and market developments. Manage proactively the fraud, regulatory and compliance risks in the transactions when developing solutions for clients Minimum Experience: • 7-12 years of relevant experience in individually driving Product launches, Strategize Product Roadmap • A confident self-starter, motivated, with aptitude and willingness to undertake self-learning • Should have driven Product Launches individually end to end, including periodic product review
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