Sobeys
Scrum Master
SobeysCanada1 day ago
Full-timeRemote FriendlyEngineering, Information Technology
Ready to Transform Retail? Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have an full time opportunity for an Scrum Master to join the Platform team. This role can be based out of our office in either in Stellarton, NS; Mississauga, ON; Calgary, AB.

You are an influencer and change agent.

In this exciting role, you will be facilitating communication between cross functional IT teams to avoid delays. In some cases, this may involve calls to resolve any internal or external conflicts involving software vendors and IT groups.

You can effectively undertake the application lifecycle which consists of coordinating the integration, security, testing requests, and timelines across product deliverables. This involves supporting and aligning product workstreams, continually improving processes and reporting as well as providing ongoing support to the solutions manager and technical lead. In addition, you can successfully manage backlog and maintenance items into sprints for on-time deployment. You will be the go-to-person to help remove backlog blockers and to ensure vendors, users, and product teams are informed and aligned.

Join Us And You’ll Be Working With

  • Leading tools and systems in the exciting areas of Loyalty
  • Strong, collaborative team of energetic and experienced digital experts

Responsibilities

  • Agile practices: Understand the ecosystem and practically apply relevant agile practices to the backlog management process. Guide the larger team on Scrum principles, practices, and ceremonies to enhance productivity and delivery.
  • Backlog management: Facilitate the end-to-end backlog process, including gathering requirements, prioritization, planning, and delivery. Work closely with solution managers, analysts, and stakeholders to ensure a clear understanding of scope, priorities, and timely delivery of enhancements.
  • Managing a complex environment: Leverage your experience in working with complex, integrated ecosystems to navigate and resolve challenges that may arise during product development and delivery.
  • Project Planning - For Mid-Complex Projects, partner with Business Lead to create and manage project plans, including defining project scope, objectives, timelines, and resource planning
  • Track and Communicate Progress - Provide regular, clear and concise visibility to enhancement/project status (key decisions, dependencies, issues, risks, metrics) on a standard cadence through status reporting and project/resource reviews. Be the primary point of contact for enhancement-related communication, updates, and dependencies.
  • Collaboration with product teams: Collaborate with multiple product teams, and business stakeholders to deliver enhancements. This can involve ensuring cross-team dependencies, testing and integrations are managed effectively.
  • Incident management: Assist in incident management by coordinating with relevant teams, resolving issues, and ensuring incidents are handled efficiently and effectively.
  • Continuous improvement: Identify areas for improvement in the enhancement and incident management processes. Encourage the team to continuously improve their practices to enhance efficiency and delivery.
  • Risk management: Proactively identify risks and dependencies related to enhancement delivery and work with the team and stakeholders to mitigate potential issues or escalate as necessary.
  • Adaptability - Be flexible and adaptive, knowing when to apply agile practices and when to use traditional project management techniques.
  • Supports an environment where team freely escalates challenges; facilitates change through positive reinforcement of successes.
  • Contribute to skills and capabilities development of the team through mentorship, sharing knowledge and best practises.
  • Demonstrated ability to work effectively with minimal supervision and in a team environment

Required

What you have to offer:

  • Proven experience as a Scrum Master / Project Manager in IT projects.
  • Strong understanding and practical application of Agile principles and Scrum framework.
  • Familiarity with enhancement and incident management processes.
  • Proficiency in AgilePlace / JIRA or similar user story and ticket management tools.
  • Excellent communication and interpersonal skills to facilitate collaboration and conflict resolution.
  • Knowledge of best practices for product development and delivery processes.

Preferred

  • Experience working in a complex and integrated ecosystem, collaborating with multiple product teams.
  • Experience in working with outsourced service providers and vendor management.
  • Information technology background, professional certification (CSM, KMP etc.) or equivalent.
  • Experience and/or expertise in application development, support (Level 2 & 3), delivery and deployment in retail industry.

Who We Are

We started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

Our commitment to diversity, equity and inclusion (DE&I) is fuelled by our purpose and values. It shapes our culture and drives business success. As a family nurturing families, we embed DE&I into everything we do. We know that it takes open minds and respect for distinct perspectives to create engaging workplaces, inclusive customer experiences and strong community partnerships. We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

What We Offer

Our Total Rewards package is designed to help our teammates thrive—physically, financially, and emotionally. While offerings vary by role and employment types; eligible teammates may receive:

  • Comprehensive Benefits Package with health and dental coverage, life insurance, and short- and long-term disability insurance.
  • Access to Virtual Health Care and an Employee and Family Assistance Program for personalized support.
  • Retirement and Savings Plan to help you build financial security.
  • 10% In-Store Discount at participating banners, plus additional discount programs.
  • Employee Share Ownership Plan (ESOP), giving you the opportunity to invest in the company’s success.
  • Learning and Development Resources to support your career growth.
  • Parental Leave Top-Up to assist growing families.
  • Paid Vacation and Days Off to help you recharge.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity—including expected range of compensation in accordance with Pay Transparency Legislation where required —please click the “I’m interested” button above. Individual Compensation is determined based on qualifications, experience, and internal equity within the range provided.

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization..

To drive our commitment to team collaboration and the overall success of our office culture we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

If you feel that this describes the kind of work you want to do and you are excited about what Sobeys has to offer, then please apply by the posting end date indicated above. We encourage candidates to submit a resume and take the time to ensure that their application highlights what makes them uniquely qualified for this opportunity!

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

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