Helpdesk Engineer (iOS & Windows & M365)
Smart IMS Inc.Singapore2 days ago
ContractRemote FriendlyInformation Technology
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
Helpdesk Engineer
Key Responsibilities / Requirements:
- Provide hardware and software support for end users and basic servers and networks support
- Remote access, wi-fi access and video conferencing support
- Update antivirus, provide remote computing support, network printers and laptop support etc.
- Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
- Knowledge and understanding of ITIL (advantage if certified)
- Knowledge or experience troubleshooting DNS / DHCP
- Experienced in ServiceNow
- Troubleshooting experience in Apple iOS, Cisco videoconferencing, Microsoft M365
- Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
- Good communication skills in English and presentable to customer
Send your resume at [email protected]
Key Skills
Ranked by relevanceReady to apply?
Join Smart IMS Inc. and take your career to the next level!
Application takes less than 5 minutes