Housekeeping Attendant

Job Qualifications

Age: Preferably between 18 and 40
Education: Minimum GCSE O-Level or equivalent
Language: Fluent in English (local language is an advantage)
Experience: Previous Housekeeping experience is an advantage

Key Areas of Responsibility

General Operations
Report to work on time, well-groomed, and in proper uniform
Attend daily briefings and departmental meetings
Be familiar with resort events, promotions, and emergency procedures
Maintain high standards of cleanliness and hygiene at all times
Follow daily task schedules and timelines
Clean and prepare assigned villas according to department standards
Ensure occupied and vacant villas are serviced on time
Replenish minibar, amenities, and supplies as required
Handle guest laundry according to standards
Support deep cleaning, preventive maintenance, and special projects
Maintain clean and organized pantries and storage areas
Report damages, missing items, and equipment issues promptly
Handle lost and found items according to policy
Respond promptly to guest requests and concerns
Assist in other housekeeping areas when required
Follow safe handling and storage of equipment and linen
Perform additional duties assigned by the Supervisor
Financial & Administrative
Support cost control and budget targets
Follow purchasing and store requisition procedures
Practice energy-saving and cost-efficient measures
Avoid overtime without prior approval
Training & Development
Participate actively in training and team activities
Support orientation and learning programs when required
Lead by example with a positive and professional attitude
Policies & Procedures
Follow company grooming and conduct standards
Comply with all hotel policies and procedures
Understand and reflect the organization's mission and values
Handle guest complaints professionally
Practice proper communication and telephone etiquette
Act ethically and in line with local laws
Health & Safety
Maintain high personal hygiene standards
Follow all health, safety, and fire procedures
Report hazards and unsafe conditions immediately

Note

This job description outlines the main responsibilities of the role. Other reasonable duties may be assigned as needed.

Housekeeping Attendant

Key Skills

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