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Community Manager, Reddit Specialist / Remote / Candidates must be in GMT/BST time zone / Contract 20-30 hours per week
Summary:
We’re looking for a Conversation Manager to help deepen our relationship with the Client’s community across Reddit. This role is first and foremost about community – engaging with users, managing conversations, and representing the Client brand daily – while also supporting fast, reactive content creation for social.
You’ll be a key part of the day-to-day execution of Client’s Reddit presence: managing comments and DMs, driving outbound engagement, publishing content, and occasionally stepping in front of the camera to bring social-first ideas to life.
Responsibilities:
Community Management & Engagement (Primary Focus)
- Execute daily community engagement across relevant Reddit channels, including comments and DMs
- Respond to inbound DMs in a timely, thoughtful manner, and escalate or route messages internally when needed (creator inquiries, product questions, partnerships, feedback, etc.)
- Help maintain Client’s brand voice and values in all community interactions
Publishing & Social Execution
- Support day-to-day publishing across Reddit.
- Work closely with Comms, Community Managers, Project Managers, and Engineers
- Collaborate with cross-functional teams in Slack to coordinate responses
Reporting & Operations
- Use Slack to manage community comments and DMs across platforms
- Assist with flagging and coordinating Reddit threads that require a response
- Support general executional and operational needs of social community management
- Track and log threads for reporting
Required Skills:
- 2–3 years of experience in social media and/or community management
- Proven experience building, growing, and maintaining engaged communities on Reddit
- A comprehensive understanding of Client's product functionality.
- Excellent writer with impeccable grammar and attention to detail; comfortable crafting and refining social copy and adapting tone by platform and moment
- Organized, responsive, and execution-focused — you thrive in fast-moving environments
- Familiar with social and creative tools such as Dash Social and Asana
Key Skills
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