Human Resources Operations Specialist

About Us:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, Moscow, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team:

The operations team, endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers. This position is based in Madrid.

Responsibilities:

• Ensure legal compliance by managing and implementing applicable human resource local requirements within Spain/Italy/Portugal and with the potential of extending remit to additional countries within Europe.
• Committed to building good and harmonious employee relations
• First point of contact for any employee queries. Support employees and improve the employee experience by providing end-to-end HR solutions to solve their issues.
• Design and recommend enhancements, improvements and simplifications of existing HR processes and procedures.
• Support employee life cycle management processes such as onboarding management, termination, personal data changes, internal transfers, leave management & benefit operations including relevant documentation and employee file management in accordance to local legislation.
• Support relocation, immigration and other responsibilities related to staffing administration.

Qualifications

• Relevant training/degree and experience (minimum 3 years) within People Operations/Human Resources.
• Good knowledge of local employment legislation/ compliance laws and market practices.
• Experience with employee lifecycle (onboarding, transfers, performance cycles, leaves of absence and off-boarding) and providing end-to-end HR solutions
• Analytical and problem-solving skills.
• High level of discretion, confidentiality, and ethics.
• Humility, flexibility, and good interpersonal & customer facing skills are a must.
• Highly proficient and excellent communication skills in English and Spanish is a must.

Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 9-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.