We are looking to hire a Junior Business Analyst who will be responsible for creating, reviewing, and refining bilingual (English & Arabic) communications, developing IT Business Requirement Documents (BRDs), preparing high-quality presentations, and maintaining documentation standards for our client based in Dubai – which is one of the largest companies in the region.

This position is a 12-month renewable contract.

Key responsibilities:

Business Requirements & Documentation

• Gather and analyze business requirements from stakeholders.
• Review and prepare Business Requirement Documents (BRDs) and functional specifications.
• Document business processes, workflows, and system requirements.
• Ensure requirements are clear, complete, and aligned with business objectives.

Communication & Marketing Coordination

• Coordinate with the Marketing team to develop email templates and communications systems.
• Work with IT teams to configure these communications within the system.
• Ensure messaging aligns with product functionality and campaign requirements.

Reporting & Presentations

• Prepare presentations, reports, and updates for management and stakeholders.
• Support project delivery by tracking progress and identifying improvement opportunities.

Knowledge Base & Documentation Management

• Develop and maintain knowledge base content, user guides, and process documentation.
• Ensure documentation is updated to reflect system changes, new features, and process improvements.
• Support internal teams by providing clear documentation and guidance on system functionalities.

Testing & Validation

• Prepare test scenarios and test cases for digital channels and backend enhancements.
• Conduct User Acceptance Testing (UAT) and validate system communications and workflows.
• Ensure requirements are implemented correctly prior to release.

Knowledge, skills & experience:

Communication & Language Skills

• Strong written and verbal communication skills in English and Arabic.
• Ability to create clear, concise, and professional communications for different audiences.
• Experience in drafting system messages, email templates, and customer communications.

Business Analysis & Documentation

• Ability to gather and analyze business requirements from stakeholders.
• Experience in preparing Business Requirement Documents (BRDs) and functional specifications.
• Strong skills in process documentation, workflow mapping, and requirement analysis.
• Ability to translate business needs into structured technical documentation.

Presentation & Reporting

• Strong skills in PowerPoint presentation development for executive and project reporting.
• Ability to present complex information in a clear, structured, and visually engaging manner.
• Experience preparing project reports, progress updates, and stakeholder presentations.

Knowledge Management & Documentation

• Experience in creating and maintaining knowledge base articles, user guides, and process documentation.
• Ability to maintain documentation standards and version control.
• Ensuring documentation reflects system updates, new features, and process improvements.

Testing & Validation

• Experience preparing test scenarios and test cases for system enhancements.
• Familiarity with User Acceptance Testing (UAT) processes.
• Ability to validate system workflows and ensure requirements are implemented correctly.

Collaboration & Coordination

• Ability to work with business, IT, and marketing teams to align communications and system functionality.
• Strong stakeholder coordination and cross-functional collaboration skills.

Tools & Technical Skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with documentation tools and knowledge management systems.
• Basic understanding of digital platforms, CRM systems, or IT applications.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Information Systems, Communications, or related field.
• 2–5 years of experience in business analysis, documentation, or communications roles.
• Experience working with IT or digital transformation projects is preferred.
• Experience in the real estate industry is an advantage.

Availability:

Preference will be given to candidates available immediately or within a maximum of 30 days after accepting the offer.

We are looking for a candidate who will be able to work in United Arab Emirates. Please apply with your resume and remember to provide us with your contact details.

We will review your job application within 7 working days. Should your profile fit the requirements of the role, a consultant from Edari will be in touch with you to get a deeper understanding of your profile, to discuss the role in more detail, and potential next steps.