Senior Coordinator, Team Member Experience
Phoenix SunsUnited States1 day ago
Full-timeProject Management, Information Technology
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Player 15 Group & Mortgage Matchup Center
Phoenix, AZ
Job Summary
Player 15 Group – the sports & entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center — is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community.
Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.
We are seeking an experienced and motivated Senior Coordinator, Team Member Experience to join our team. In this high-impact role, you will support all facets of team member experience for Player 15, while playing a key role in broader department initiatives.
What You Will Do
The work environment characteristics described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For questions about this career opportunity, please contact our People & Culture Recruiting team at [email protected]
Phoenix, AZ
Job Summary
Player 15 Group – the sports & entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center — is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorable moments for our fans and community.
Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.
We are seeking an experienced and motivated Senior Coordinator, Team Member Experience to join our team. In this high-impact role, you will support all facets of team member experience for Player 15, while playing a key role in broader department initiatives.
What You Will Do
- Assist with the coordination and execution of engagement activities, programs, and events that drive connection, inclusion, and belonging across the organization.
- Bring energy and creativity to team member engagement initiatives that spark connection and fun to help enhance the overall team member experience.
- Help create and administer surveys, track team member feedback, and support data collection efforts to gain insights into the employee experience to evolve offerings that reflect the diverse needs, identities, and interests of our team members.
- Ensure the confidentiality and integrity of team member feedback processes.
- Coordinate and partner with cross-functional teams to ensure a smooth, welcoming, and memorable onboarding journey for new hires. It’s all in the details.
- Continuously enhance the onboarding experience by gathering new hire feedback, identify opportunities for improvement, and introduce Player 15 values driven touch points from day one.
- Support internal communications, culture campaigns, and rewards/recognition efforts that reinforce our principles and promote team collaboration and spirit.
- Collaborate with teams across the organization and bring culture to life by amplifying team member voices through storytelling, shared experiences that reflect our values and celebrate authenticity.
- Manage logistics, scheduling, materials, and communications for TM Experience programs and events- orientation, Team Member Networks (TMNs), engagement.
- Assist in seamless event experiences from planning through execution by anticipating needs and overseeing all event details from space, setup, and attendee support.
- Work closely with People & Culture teammates and business leaders to ensure alignment and consistent delivery of the team member experience.
- Partner with Team Member Networks to create inclusive events, initiatives and communication that reflects diverse voices and foster belonging.
- Serve as a connector between leadership and front-line team members to help elevate feedback and identify areas of opportunities.
- Actively and enthusiastically participate in building a workplace where people feel seen, heard, and connected- supporting a team culture that’s open, inclusive, and energizing.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities and projects simultaneously.
- Creative thinker with a proactive approach to problem-solving.
- Excellent interpersonal and communication skills- able to build trust and connect across teams.
- Passion for people and a genuine desire to make work a great place to be
- Excellent communicator, written and verbal, plus a skilled presenter.
- Comfort working in a fast-paced, evolving environment
- Outstanding customer service mindset, including an ability to serve and lead.
- Advanced knowledge of Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
- Bachelor’s degree from an accredited university in a related discipline, or equivalent work or military experience, combined with education.
- At least 2 years of experience in employee engagement, HR, internal communications, or a related event operations or training/ learning development field.
The work environment characteristics described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to transit throughout our headquarters, arena and practice facilities for long periods of time.
- Predominantly sedentary work – exerting up to 10 pounds of force occasionally.
- Wide range of full-time benefit options including:
- Medical, Dental and Vision coverages
- Life and Disability options
- Vacation, sick and leave programs.
- Perks:
- Discounts at Team Shop.
- Tickets are available for Phoenix Suns, Mercury and Valley Suns games, in addition to other local events and venues.
The Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For questions about this career opportunity, please contact our People & Culture Recruiting team at [email protected]
Key Skills
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