People & Office Operations Coordinator
CrownBrazil2 days ago
Full-timeRemote FriendlyHuman Resources
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
About Crown
We exist to make money work better. Crown removes friction to integrate the Brazilian Real into the blockchain economy without compromising trust, security, or regulatory compliance. We created BRLV, a digital asset fully backed 1:1 by Brazilian sovereign bonds, designed to serve as the secure settlement layer of the tokenized economy. We are backed by Paradigm, Framework, Valor, Norte, Coinbase Ventures, Paxos, and Ed Wible (co-founder of Nubank). Our ambition: R$1 trillion in BRLV in circulation within the next 10 years.
The Role
This is a hands-on, high-autonomy role. You will own people operations and office management end-to-end for a small, fast-moving team. There is no existing admin function to inherit. You will build processes from scratch, work directly with external providers, and progressively reduce the founders’ involvement in day-to-day operations.
What You Will Own
People Operations
Full-time, in-office at our São Paulo location. We believe the operational nature of this role requires consistent in-person presence, especially in the first months. Hours are flexible and focused on deliverables and business needs.
Why This Role Is Unique
We exist to make money work better. Crown removes friction to integrate the Brazilian Real into the blockchain economy without compromising trust, security, or regulatory compliance. We created BRLV, a digital asset fully backed 1:1 by Brazilian sovereign bonds, designed to serve as the secure settlement layer of the tokenized economy. We are backed by Paradigm, Framework, Valor, Norte, Coinbase Ventures, Paxos, and Ed Wible (co-founder of Nubank). Our ambition: R$1 trillion in BRLV in circulation within the next 10 years.
The Role
This is a hands-on, high-autonomy role. You will own people operations and office management end-to-end for a small, fast-moving team. There is no existing admin function to inherit. You will build processes from scratch, work directly with external providers, and progressively reduce the founders’ involvement in day-to-day operations.
What You Will Own
People Operations
- Onboarding and offboarding of team members, including employment documentation, contract coordination, equipment allocation, benefits enrollment, and access management
- e-CAC and FGTS processes, including issuing and managing digital certificates
- Coordination of folha (payroll) with external payroll and accounting providers
- Administration of health insurance (currently Pipo / Care Plus) and benefits (currently Swile)
- Vacation tracking and leave management
- Maintaining up-to-date employee records and documentation
- Full ownership of the physical office: supplies, building and landlord relationship, utilities, cleaning, maintenance, and general team experience
- Management of third-party service providers
- Potential involvement in acquiring and building out new office space as we grow
- Maintaining an organized repository of corporate documents, vendor contracts, and insurance policies
- Tracking renewal deadlines and key compliance dates
- Assisting the marketing team with event logistics
- Assisting the finance team with expense reimbursements
- Travel and hotel booking for the team
- Identifying and improving operational workflows to reduce dependency on founders
- Building repeatable, documented processes where none exist today
- 3 to 5 years of experience in administrative, people operations, or office management roles, ideally at startups or small companies in Brazil
- Direct experience with Brazilian employment processes: e-CAC, FGTS, digital certificates, folha coordination, CLT onboarding/offboarding
- Fluent English (our working language) and native Portuguese
- Experience working with external payroll, accounting, and benefits providers
- Bias toward building systems and documentation rather than ad hoc problem-solving
- Strong organizational instincts and comfort owning processes end-to-end without a team under you
- Proactive in structuring processes and implementing controls where none exist
- Detail-oriented with high standards for accuracy in documentation and records
- Clear communicator across multiple stakeholder groups (team, vendors, landlord, service providers)
- Comfortable operating in an early-stage startup environment with ambiguity and shifting priorities
- Willingness to figure things out independently before escalating
- Experience in fintech, crypto, payments, or regulated financial services
- Familiarity with tools like Notion, Slack, and Google Workspace
- Experience supporting a distributed or partially remote team
- Prior involvement in office buildouts or relocations
Full-time, in-office at our São Paulo location. We believe the operational nature of this role requires consistent in-person presence, especially in the first months. Hours are flexible and focused on deliverables and business needs.
Why This Role Is Unique
- You will be the first person in this function at Crown, with full ownership to define how it works
- Direct exposure to leadership and high visibility across every team in the company
- Opportunity to grow into a leadership role as Crown scales and the operations function expands
- You will build the operational foundation of a company at the intersection of technology, financial markets, and the tokenized economy
Key Skills
Ranked by relevanceReady to apply?
Join Crown and take your career to the next level!
Application takes less than 5 minutes