As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

About the role:

As a Business Analyst, you will play a pivotal role in driving the success of digital product initiatives. You will ensure requirements are effectively captured, documented, and prioritised in alignment with product strategy. You will act as a liaison between technical teams, business stakeholders, and end-users, driving the development, enhancement, testing, and delivery of digital products within an Agile framework.This role involves creating high-quality documentation, including API integrations, and leveraging your expertise to guide projects to success.

Responsabilities:

Requirements Management:

• Collaborate with stakeholders to identify, analyse, and prioritise requirements for new and existing deliveries
• Lead and facilitate workshops/meetings to gather requirements and present solutions confidently to internal and external stakeholders.
• Document and manage API requirements, ensuring alignment with REST/GraphQL principles and system capabilities.
• Develop and maintain business artefacts such as user journeys, process maps, and capability models.

Delivery and Collaboration:

• Act as a key interface across the enterprise, ensuring effective cross-communication of requirements, needs, and concepts.
• Work closely with the scrum team, ensuring adherence to Agile best practices and timely delivery of high-quality solutions.
• Support in-sprint testing, including planning, coordination, and execution to ensure system changes align with user story outcomes.
• Provide post-implementation support, including system and user acceptance testing and early life support.

Stakeholder Engagement:

• Build strong collaborative relationships with internal and external stakeholders, providing consultancy to ensure successful project delivery.
• Keep all stakeholders informed of progress, risks, and issues, ensuring effective communication and transparency.

Technical Expertise:

• Leverage knowledge of API principles, web technologies (e.g., cookies, HTML, JSON), and authentication protocols (e.g., oAuth2, SAML).
• Utilise your expertise in regulations and processes to guide the development of compliant and user-focused solutions.
• Contribute to the evaluation of key technology providers and operating models to support product innovation.

Core Requirements:

• Exercise due care and diligence to ensure areas of responsibility are organised and controlled.
• Uphold responsibilities for risk management and business continuity practices
• Comply with relevant Client Asset, Data Protection, and Financial Crime Prevention regulation.
• Deliver services with 100% accuracy and timeliness, ensuring high-quality outputs.
• Continuously review and enhance processes to improve individual and team performance.
• Demonstrate integrity and professionalism in all duties.

What You Will Bring:

• Over 5 years’ Experience or familiarity with investment funds, asset management processes, financial product lifecycle, and relevant regulations.
• Experienced and proven record of delivering products
• Proven IT analytical skills based on various analysis methodologies
• Understanding of API principles such as REST / GraphQL
• Strong and proven interpersonal skills
• Excellent verbal and written communication skills
• Good influencer and negotiator
• Proven champion of change
• Self-motivated
• Strong sense of ownership to ensure a high quality deliverable
• Working experience of Analysis and Design methodology
• Hands-on Experience of working in Agile methodology (e.g., Scrum, SAFe) and Agile Tools (Jira, Confluence)
• Experience with digital portal platforms (Web/Mobile App)

Desirable:

• Experience of UX/UI design
• Experience delivering digital products within financial services
• Understanding of key technology providers and varying
• Understanding and working knowledge of business architecture methodology (capability models/ user journeys etc.)
• Understanding of SS&C systems and technology infrastructure, both current and proposed.
• Previous experience within financial services change environment

EEO Statement / Non-agency Disclosure

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.