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Introduction
We are looking for a Network Support Engineer with strong experience in managing NOC operations, troubleshooting WAN/LAN issues, and supporting firewalls and routing infrastructure. The role involves handling incident tickets, monitoring network performance, and ensuring smooth IT service operations.
Your Role And Responsibilities
Master's Degree
Required Technical And Professional Expertise
We are looking for a Network Support Engineer with strong experience in managing NOC operations, troubleshooting WAN/LAN issues, and supporting firewalls and routing infrastructure. The role involves handling incident tickets, monitoring network performance, and ensuring smooth IT service operations.
Your Role And Responsibilities
- Monitor and troubleshoot WAN, LAN, VPN, and Wi-Fi networks.
- Manage and resolve L1/L2 tickets within SLAs in a NOC environment.
- Perform routing/switching troubleshooting (OSPF, BGP, VLANs).
- Support firewall configurations, VPNs, and security policies.
- Coordinate with ISPs, vendors, and internal teams for issue resolution.
- Maintain documentation, logs, and knowledge base updates.
Master's Degree
Required Technical And Professional Expertise
- 3+ years of hands-on NOC/network support experience.
- Strong knowledge of routers, switches, and firewalls. (PaloAlto/ Cisco)
- Experience with network monitoring tools (SolarWinds, PRTG, Zabbix, etc.).
- Familiarity with ITIL processes and ticketing systems.
- Good communication and analytical skills.
- Certifications such as CCNA/CCNP, JNCIA, Network+.
- Experience with SD-WAN or cloud networking.
Key Skills
Ranked by relevance
firewalls
wan
firewall
switches
routers
cloud
itil
ospf
vpns
vpn
lan
bgp
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- Posted
- Mar 04, 2026
- Type
- Full-time
- Level
- Entry
- Location
- Bengaluru
- Company
- IBM
Industries
IT Services
IT Consulting
Categories
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Network and Systems Engineer
2026-05-28
Full-time
Not Applicable
Belgium
IT Services
Information Technology
View Job Details
Related
Network Engineer
2026-05-20
Full-time
Not Applicable
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Information Technology
View Job Details
Related
Data Engineer
2026-05-27
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