Python Engineer (AI Integration)
Tugi TarkEstonia8 hours ago
Full-timeRemote FriendlyEngineering, Information Technology
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About us:
At Tugi Tark, we're redefining customer support with a platform crafted by professionals who truly get it. Our mission? To revolutionize how businesses connect with their customers, ensuring every interaction is impactful. By blending deep industry know-how with cutting-edge technology, we empower support teams to deliver standout experiences that keep customers happy and engaged.
As a dynamic tech start up, we've just launched our innovative solution and are diving headfirst into the iGaming market. Our aim is to provide online operators worldwide with a tailored platform that supercharges their customer support operations, ensuring every interaction is seamless and efficient. Leveraging advanced AI capabilities, our platform not only streamlines support processes but also anticipates customer needs, delivering personalized and proactive assistance that sets new standards in the industry.
The role:
As a Python Engineer, you will be part of the AI team responsible for integrating advanced AI solutions into our infrastructure. Your main focus will be designing and developing services that incorporate large language models (LLMs) into our platform. Working closely with cross-functional teams, you will help ensure these AI solutions are reliable, scalable, and deliver meaningful value to our users.
Responsibilities:
At Tugi Tark, we're redefining customer support with a platform crafted by professionals who truly get it. Our mission? To revolutionize how businesses connect with their customers, ensuring every interaction is impactful. By blending deep industry know-how with cutting-edge technology, we empower support teams to deliver standout experiences that keep customers happy and engaged.
As a dynamic tech start up, we've just launched our innovative solution and are diving headfirst into the iGaming market. Our aim is to provide online operators worldwide with a tailored platform that supercharges their customer support operations, ensuring every interaction is seamless and efficient. Leveraging advanced AI capabilities, our platform not only streamlines support processes but also anticipates customer needs, delivering personalized and proactive assistance that sets new standards in the industry.
The role:
As a Python Engineer, you will be part of the AI team responsible for integrating advanced AI solutions into our infrastructure. Your main focus will be designing and developing services that incorporate large language models (LLMs) into our platform. Working closely with cross-functional teams, you will help ensure these AI solutions are reliable, scalable, and deliver meaningful value to our users.
Responsibilities:
- Develop and deploy AI-driven services, building and evaluating solutions that effectively integrate AI models into our infrastructure.
- Design, implement, and sustain services utilizing Large Language Models (LLMs) to improve customer service processes and efficiency.
- Design and conduct experiments to assess the performance and effectiveness of different AI solutions.
- Work closely with various departments to understand business requirements and translate them into AI solutions that enhance customer service.
- Offer technical support and guidance to team members on AI-related projects, including data engineering, algorithm selection, deep learning engineering, and natural language processing.
- Continuously monitor the latest developments in AI, machine learning, and natural language processing to enhance our AI capabilities.
- Minimum of 3 years working with Python 3, including personal projects.
- Python Proficiency, strong grasp of syntax, data structures, standard libraries, and object-oriented programming (OOP).
- Experience with RAG and MCPs
- Experience scraping & processing various media such as websites, PDFs, and Word documents
- Intermediate knowledge of functional programming paradigms.
- Familiarity with Python's asyncio library and async/await syntax.
- Proficiency in statically typed Python, including the use of type hints and annotations.
- Experience with tools like mypy, flake8, and other static analysis utilities.
- Competence in writing unit and integration tests, with familiarity in the pytest framework.
- Proficiency with Git, including branching, merging, and conflict resolution.
- Understanding of RESTful API principles and best practices.
- Machine learning knowledge/experience
- Experience with DSPyExperience with the OpenAI API.
- Familiarity with GitLab, AWS or Pulumi.
- Understanding of continuous integration and continuous deployment pipelines CI/CD.
- Knowledge of Docker fundamentals and Docker Compose.
- Join us in shaping the future of customer support.
- Work alongside dedicated experts who share your passion and enthusiasm.
- Enjoy the flexibility of working remotely from anywhere in Europe.
- Take advantage of opportunities to learn, grow and develop your career.
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