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This is a key technical role focused on optimizing and scaling enterprise-grade Jira environments across global teams. You will take ownership of Jira Cloud and Server instances, ensuring performance, reliability, and seamless integration with the broader engineering ecosystem. Beyond administration, you’ll contribute through scripting, automation, and infrastructure optimization to enhance efficiency and governance. Working in a distributed, fast-paced environment, you will collaborate closely with engineering, DevOps, and business teams to design scalable workflows and maintain system standards. The role blends platform ownership, development, and internal consulting—ideal for someone who enjoys both technical depth and cross-functional impact. If you are passionate about building robust Atlassian ecosystems and enabling high-performing teams, this opportunity offers strong ownership and influence.
Accountabilities
- Administer and optimize Jira Cloud, Jira Server/Data Center, and Confluence environments, including workflows, schemes, permissions, roles, and user management.
- Manage integrations with directories (AD/IdP), SSO configurations, and user/group structures to ensure secure and efficient access control.
- Monitor and improve Jira performance and reliability, analyzing bottlenecks related to databases, indexing, plugins, and custom fields.
- Configure monitoring systems to track uptime, latency, error rates, and system health metrics.
- Design and implement automation solutions using Jira Automation, ScriptRunner, and custom scripts in Groovy or Python.
- Develop and maintain REST API integrations with CI/CD pipelines, monitoring tools, and internal platforms.
- Establish and enforce Jira configuration standards, governance policies, and upgrade strategies for plugins and platform versions.
- Gather business requirements, design scalable Jira solutions, and provide internal consulting and advanced troubleshooting support.
- Strong hands-on experience with Jira Software (Cloud and Server/Data Center), including workflows, boards, schemes, and advanced JQL.
- Experience with Jira Service Management (queues, SLAs, request types) is preferred.
- Solid knowledge of the Atlassian ecosystem, including Confluence, Bitbucket, and IdP/LDAP integrations (SSO, group synchronization).
- Proficiency in Groovy (ScriptRunner: post-functions, listeners, scheduled jobs) and Python (utilities, migrations, bulk operations, integrations).
- Experience working with Jira/Atlassian REST APIs, including authentication, pagination, and rate limits.
- Understanding of performance and SRE concepts such as SLI/SLO/SLA, latency management, error rates, logs, and metrics.
- Familiarity with Linux systems and Jira-supported databases (PostgreSQL, Oracle, SQL Server).
- Experience integrating Jira with CI/CD tools (Jenkins, GitLab, GitHub, Bitbucket) and event-driven systems via webhooks.
- Strong analytical, problem-solving, and communication skills with the ability to support complex scenarios across distributed teams.
- Full-time remote opportunity with global collaboration.
- 28 calendar days of paid vacation annually.
- 7 additional wellness days per year for flexibility and personal recovery.
- Referral bonuses up to $5,000 for successful candidate recommendations.
- 50% reimbursement for professional training, conferences, and industry events.
- Corporate discount for English language lessons.
- Health benefits including up to $1,000 gross per year reimbursement for medical insurance or healthcare expenses (where corporate insurance is not applicable).
- Workplace setup support, including fully equipped office/co-working options or up to $1,000 gross reimbursement every three years for home office expenses.
- Internal gamified recognition system with redeemable rewards such as merchandise, team-building activities, and wellness experiences.
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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