Base Camp Digital
Program/Project Manager Desktop Refresh | Singapore
Base Camp DigitalSingapore2 days ago
Full-timeInformation Technology
Program/Project Manager Desktop Refresh

We are seeking a Program/project manager with deep experience leading large-scale enterprise desktop refresh and end-user computing (EUC) transformation programs across complex global environments.

This role will take strategic ownership of multi-year device lifecycle programs, driving modernization of the enterprise desktop estate across multiple regions. The successful candidate will lead cross-functional teams across Infrastructure, Security, End-User Computing, Procurement, and Business stakeholders while partnering closely with senior leadership and executive stakeholders to ensure successful program delivery.

The position requires a leader who can translate enterprise technology strategy into scalable deployment programs, manage significant budgets, and drive adoption across business units in a highly regulated environment.



What's on Offer

  • Job Type: Multi-Year Contract
  • Industry: Global Banking
  • Coverage: Singapore | APAC
Mandatory:
  • Work with 30000-60000 devices across APAC region

Key Responsibilities

Program Leadership
  • Lead and govern large-scale enterprise desktop refresh programs spanning multiple regions and business units.
  • Define and drive the strategic roadmap for device lifecycle management, including refresh cadence, standardisation, and modernization initiatives.
  • Translate enterprise technology strategy into scalable deployment programs and operational frameworks.
Executive Stakeholder Management
  • Serve as the primary interface to senior leadership and C-suite stakeholders for program updates, risk management, and strategic alignment.
  • Prepare and deliver executive presentations, board-level updates, and program dashboards.
  • Align business leadership, technology teams, and vendors to ensure enterprise-wide adoption.
Financial & Portfolio Management
  • Own multi-million dollar program budgets, including CapEx/OpEx forecasting, financial governance, and cost optimization strategies.
  • Manage hardware lifecycle budgeting, asset capitalization, vendor contracts, and financial reporting.
  • Develop long-term financial and technology roadmaps for endpoint lifecycle management.
Delivery & Governance
  • Oversee end-to-end refresh lifecycle including procurement, build/imaging strategy, application compatibility, deployment waves, migration, and decommissioning.
  • Establish program governance structures, including risk management, compliance oversight, and delivery frameworks.
  • Drive regional rollout strategies across APAC offices, ensuring minimal business disruption.
Cross-Functional Leadership
  • Lead large cross-functional teams including EUC engineering, infrastructure, security, service management, procurement, and external vendors.
  • Manage vendor relationships including hardware providers, deployment partners, and managed service vendors.
  • Coordinate geographically distributed teams and large-scale deployment operations.
Operational Excellence
  • Implement best practices in device lifecycle management, endpoint security, and asset governance.
  • Ensure compliance with enterprise security standards, regulatory requirements, and endpoint management frameworks.
  • Drive continuous improvement across deployment efficiency, automation, and user experience.

Required Experience

  • 8-12+ years of IT Project / Program Management experience, preferably within enterprise infrastructure or End-User Computing (EUC) environments.
  • Proven track record delivering large-scale desktop or laptop refresh programs (5,000+ endpoints preferred).
  • Experience leading regional or global enterprise deployment programs across complex organizations.
  • Strong experience managing large program budgets, financial governance, and vendor contracts.
  • Demonstrated ability to engage and influence senior leadership and C-suite stakeholders.
  • Deep understanding of device lifecycle management, endpoint security, and enterprise desktop architecture.
  • Familiarity with enterprise project and portfolio management tools such as Clarity, ServiceNow, or Microsoft Project.
  • Experience within investment banking or financial services technology environments strongly preferred.
  • Strong leadership capabilities managing distributed teams across multiple geographies.







Technical Proficiency

  • Enterprise desktop refresh and device lifecycle management
  • Windows OS upgrades, imaging (SCCM/Intune), and endpoint configuration
  • Risk, issue, and change management
  • Deployment wave planning and user migration coordination
  • Budget tracking and cost control
  • Adherence to standard Project Lifecycle governance

Key Skills

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