Employee Relations Specialist
DHL Supply ChainAustralia4 days ago
Full-timeHuman Resources
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Exciting opportunity to join a world-class HR team
We’re growing our team and are pleased to share an exciting opportunity for an Employee Relations Specialist based at our Horsley Park office. The successful candidate will join our well-established Employee Relations team and report directly to the Employee Relations Manager.
In this role, you will work closely with nearly 5,000 employees across a wide range of industrial, employee relations, human resources, and sector-wide matters.
Key responsibilities include:
At DHL, we deliver results without compromising on respect, valuing each other's differences while recognizing individual strengths. People are our greatest strength and we strive to ensure that careers here are satisfying and successful. By joining us, you are joining a company that offers limitless opportunities and a supportive work environment where employees are given the tools and training they need to learn and grow.
The diversity of our team mirrors the diversity of our customers and the communities we're a part of. We promote an inclusive environment – guided by mutual respect, openness, honesty, trust, and cooperation. Beyond our supportive culture, we also offer our employees:
To be successful in this role, you will have:
We’re growing our team and are pleased to share an exciting opportunity for an Employee Relations Specialist based at our Horsley Park office. The successful candidate will join our well-established Employee Relations team and report directly to the Employee Relations Manager.
In this role, you will work closely with nearly 5,000 employees across a wide range of industrial, employee relations, human resources, and sector-wide matters.
Key responsibilities include:
- Providing advice and coaching to business leaders on industrial and employee relations matters, including policy development, grievance resolution and workforce planning
- Supporting complex Enterprise Agreement negotiations across our national operations
- Interpreting Enterprise Agreements and recommending appropriate actions on industrial and employment relations matters
- Conducting workplace investigations and delivering clear, well‑reasoned recommendations to leadership teams
- Reviewing, updating and developing ER/HR policies to ensure consistency and compliance
- Staying up to date with case law, policy changes, and legislative developments to maintain strong knowledge of the Australian IR/ER landscape
- Offering focused and proactive guidance to support positive relationships with unions, regulators and tribunals
- Actively partnering with colleagues and stakeholders on strategic reviews and projects aimed at modernising industrial arrangements, improving work practices, and enhancing overall workplace effectiveness
- Confidently engaging in robust, solutions focused discussions with stakeholders to navigate complex ER/IR issues and drive positive outcomes
At DHL, we deliver results without compromising on respect, valuing each other's differences while recognizing individual strengths. People are our greatest strength and we strive to ensure that careers here are satisfying and successful. By joining us, you are joining a company that offers limitless opportunities and a supportive work environment where employees are given the tools and training they need to learn and grow.
The diversity of our team mirrors the diversity of our customers and the communities we're a part of. We promote an inclusive environment – guided by mutual respect, openness, honesty, trust, and cooperation. Beyond our supportive culture, we also offer our employees:
- World class training programs to enhance your skills and support your career advancement.
- Rewarding employee engagement opportunities such as site events, volunteer work, competitions, and recognition programs such as Employee of the Month.
- A competitive salary and benefits package.
- Impressive staff discounts with many of our customers and access to Perkbox which provides discounts with various retailers and services.
- A commitment to work-life balance, with flexible working arrangements tailored to individual role requirements.
To be successful in this role, you will have:
- Tertiary qualifications in Employee Relations, Human Resource Management or a related discipline (essential)
- A solid working knowledge of the Fair Work Act and other relevant employment legislation
- Extensive experience in a similar ER/IR role within a large, complex and unionised organisation
- Demonstrated experience working collaboratively with unions and employee representatives
- Strong work ethic and the ability to thrive within a passionate, high-performing, fast-paced environment
- Highly effective stakeholder management skills
- A motivated, innovative self‑starter with a passionate, “Can Do” and “Right First Time” attitude
- Business planning capability supported by strong negotiation skills
- Outstanding written and verbal communication skills
- High-level analytical and critical-thinking ability
- Proven capability in enterprise agreement interpretation
- Experience interacting with unions and managing robust, solutions-focused conversations
- Ability to conduct audits with accuracy and attention to detail
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